Stacy Lind

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 231 total)
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  • in reply to: Request does not pass security verification. #834359
    Stacy Lind
    Keymaster

    Hi,

    We checked a form on your website and it worked properly.
    Please, clear your browser cache and try again.
    If it does not help, please, send a link to the page where the form does not work for you.

    in reply to: ACF – Custom Field in Accommodation type #825818
    Stacy Lind
    Keymaster

    Hi,

    A housekeeper can be notified about only his bookings with the help of your mail client, for example, auto-forwarding from Gmail. Follow these instructions to set up the messages. Gmail allows auto-forwarding of emails (sent from our plugin) to different email addresses based on the content of the email, e.g. property title.

    in reply to: Maps Builder – Google Maps Plugin #823967
    Stacy Lind
    Keymaster

    Hi David,

    There is no update for now, so we recommend to use a different plugin instead.
    It can be Google Maps Easy for example as it is free and easy to use. There is also a good block for Google Maps in Elementor that is included into your theme.
    Please, create a ticket if you need assistance with it.

    in reply to: Cancelation and payment refound #823965
    Stacy Lind
    Keymaster

    Hi Philippe,

    Our plugin doesn`t issue refunds. You can return the money through your PayPal or Stripe account.

    in reply to: Export Bookings #816724
    Stacy Lind
    Keymaster

    Hi,

    We are glad to inform you that now it is possible to export all the booking info in the CSV format for reporting. Make sure to update the MotoPress Hotel Booking plugin to its latest version (3.5.0) to use this and other new features.

    in reply to: Exporting Booking and Payment Records #816722
    Stacy Lind
    Keymaster

    Hi,

    We are glad to inform you that now it is possible to export all the booking info in the CSV format for reporting. Make sure to update the MotoPress Hotel Booking plugin to its latest version (3.5.0) to use this and other new features.

    in reply to: Add info in all booking #816721
    Stacy Lind
    Keymaster

    Hi,

    We are glad to inform you that now it is possible to export all the booking info in the CSV format for reporting. Make sure to update the MotoPress Hotel Booking plugin to its latest version (3.5.0) to use this and other new features.

    Stacy Lind
    Keymaster

    Hi,

    We are glad to inform you that now it is possible to export all the booking info in the CSV format for reporting. Make sure to update the MotoPress Hotel Booking plugin to its latest version (3.5.0) to use this and other new features.

    in reply to: The Breakdown HTML is IMO half finished #816716
    Stacy Lind
    Keymaster

    Hi Marcel,

    We added classes to the price breakdown in a recent update of MotoPress Hotel Booking. Make sure to update it to the latest version (3.5.0) to use this and other new features.

    in reply to: Accommodation Total Capacity #816714
    Stacy Lind
    Keymaster

    Hi,

    Since a recent update, the MotoPress Hotel Booking plugin displays the base price of a rate if no capacity has been selected yet on the checkout page. Make sure to update the plugin to its latest version (3.5.0) to use this and other new features.

    Stacy Lind
    Keymaster

    Hi,

    Since a recent update, the MotoPress Hotel Booking plugin displays the base price of a rate if no capacity has been selected yet on the checkout page. Make sure to update the plugin to its latest version (3.5.0) to use this and other new features.

    in reply to: Checkout short code not working #816261
    Stacy Lind
    Keymaster

    Hi Pavel,

    It looks like your accommodation type in English is not available. Make sure that its rate has been translated. If it does not help, please, submit a support ticket.

    in reply to: Expedia Ical #816239
    Stacy Lind
    Keymaster

    Hi Ana,

    Please, submit a support ticket so that we could check the import on your website.

    in reply to: Expedia Ical #815559
    Stacy Lind
    Keymaster

    Hi Ana,

    Your link is an xml file, not an ical link, so it cannot be imported. Our plugin supports only ical sync.

    in reply to: Exporting Booking and Payment Records #812790
    Stacy Lind
    Keymaster

    Hi Lauren,

    The CSV export will be available in the update 3.5.0. Our developers are currently working on this feature. We will post in this thread when the update is released.

Viewing 15 posts - 1 through 15 (of 231 total)