Request does not pass security verification.

  • This topic has 5 replies, 4 voices, and was last updated 7 months ago by Andre Flores.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #779399
    Ivander Leandro Arenas Vásquez
    Participant

    The booking form shows this message: Request does not pass security verification. Please refresh the page and try one more time. What can be the reason and how to solve it?

    #834359
    Stacy Lind
    Keymaster

    Hi,

    We checked a form on your website and it worked properly.
    Please, clear your browser cache and try again.
    If it does not help, please, send a link to the page where the form does not work for you.

    #961983
    Jorge Oliveira
    Participant

    Hi, i’m having the smae problem here https://homeconnectstories.pt/alojamento/vivenda-com-piscina-na-ericeira/

    any idea?

    Thanks
    JO

    #962208
    Mary Evans
    Participant

    Hello Jorge,

    We’ve followed the provided link, searched for the “June 4 – June 7” date and got the message that Villa with pool in Ericeira is available for these dates.
    Have you already solved the issue?
    Actually, the “Request does not pass security verification” issue usually happens if you are using a caching plugin. In this way, we recommend adding the page with the form as an exception from caching.

    Best Regards,
    M. Evans

    #1002595
    Charles Cebujano
    Participant

    Hi, I am also getting the same error now. “Request does not pass security verification. Please refresh the page and try one more time.” Please help me fix it.

    #1004230
    Andre Flores
    Moderator

    Hello, Charles!

    I would recommend that you check your caching plugin settings and make sure the page with the availability search form included is added as an exception from caching. If the issue persists, submit your request to our Help Desk providing a temporary access to your WordPress dashboard, so we take a closer look at it.

    Regards,
    Andre

Viewing 6 posts - 1 through 6 (of 6 total)
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