- This topic has 45 replies, 4 voices, and was last updated 11 months ago by Mary Evans.
- April 19, 2018 at 8:19 am #670120Debora SilvestriParticipant
Hi i have purchased this plugin for a customer’s website.
I am having some trouble with accomodation capacity.
Is there a way to set a total room capacity???
For example, a triple room has 3 beds, it could be booked for:
2 adults + 1 children
1 adult + 2 childrens
But if i set Max occupancy for adults=3 and for children=2 the room comes bookable also if i choose 3 adults and 2 children …
the total capacity should calculate adults + children..
hope i explained myself well
how can I resolve this????April 19, 2018 at 12:23 pm #670213J. DavisKeymaster
Thanks for your question. Please try this solution described in this topic
Let me know if you need our assistance with this.
JohnApril 19, 2018 at 4:06 pm #670295Debora SilvestriParticipant
Hi john, i would like not to hide the child field, because i need the hotel owner to know if there are are children in the roomApril 20, 2018 at 10:01 am #670455Debora SilvestriParticipant
I have some skills in coding.
In which file could I add a rule to make thisApril 20, 2018 at 3:37 pm #670545J. DavisKeymaster
1. Thank you for your reply. You can ask your guests to specify the quantity of Adults and Children in the ‘Notes’ box of the Checkout Form re-naming Notes into ‘Please specify the amount of adults and children’. You can do this by editing translation of the Hotel booking plugin.
2. I’m sorry but could you specify what exactly you’d like to make? Could you describe how exactly you you want it to work? Thank you
JohnMay 28, 2018 at 1:00 am #682493Mohamed MokhtarParticipant
How did you solve this problem Debora?
I am sure she meant that when a user books a for 2 adults and 2 children
Only a triple room should appear as this is the only room eligible for two children
However it should appear in the search results of 3 adults and
3 adults+1 child
2adults + 2 children
And not be able to accept reservation in 1 triple room if the reservation consists of 3 adults and 2 childrenMay 28, 2018 at 1:24 pm #682713J. DavisKeymaster
Thank you for your question. As a rule Children capacity depends on bed types available in this room type. If there are 1 bed for Children and 3 beds for Adults then its max capacity is 3 adults and 1 Child. Could you clarify how it is possible to accommodate 2 children if there is 1 child type of bed in this room type?
If you have such exceptions you can try to describe it in the description of the room type or discuss each case with your customers.
JohnMay 28, 2018 at 5:28 pm #682803Mohamed MokhtarParticipant
Hello John, if you imagine a case like a mother with her two children under 12
How will she book a room if not only it’s the triple room
1 adult, 2 children
Or even 2 adults and 2 children total 4
Triple room can take 4
Do you understand where I am coming from ? Put yourself in that mother or father scenario please, thanksMay 28, 2018 at 5:32 pm #682804Mohamed MokhtarParticipant
It should appear in the search results 1 triple room for
Or 3 adults+1 child
Or 2adults + 2 childrenMay 29, 2018 at 8:06 am #682988J. DavisKeymaster
Thank you for your explanation. I understand this situation as I just tried to explain that capacity is formed depending on static bed types usually. When there is dynamic capacity of adults and Children we recommended to merge Children and Adults field into ‘Guests’ by hiding ‘Children’ parameter and re-naming ‘Adults’ one. And in order to provide a different pricing for Children you can add few different Rates for your Triple Room so your guests will select needed one on the checkout.
Thus your guests will be able to select 4 guests while booking the room and on the checkout they will select among Rates like:
- 2 Adults + 2 Children Rate – 360
- 3 Adults + 1 Child Rate – 450
You will be able to display available rates on the page of this room type to let your guests see available pricing.
JohnMarch 19, 2019 at 5:34 pm #784985Chris SmithParticipant
I am having exactly the same problem as Deborah.
This appears to be a fundamental flaw with the plugin.
1) For my hostel I need separate prices for adults and children.
2) The maximum capacity of a room is 4.
3) This could be 4 adults @ £20 per night or 4 children @ £10 per night.
4) Despite setting up every different combination of guest in the variable rates, the room can now be booked for 4 adults AND 4 children.
What is the answer please?March 20, 2019 at 12:47 am #785068Julian SergeantParticipant
I agree also, the booking should allow a combination of adults or children or guests but it should not allow the total amount of guests to be greater than the room TOTAL occupancy.March 20, 2019 at 1:54 pm #785435Lauren SchwartzParticipant
I am having the same issue and I would agree that this is a fundamental flaw in the plugin. Right now if I set capacity to 2 adults, 2 children I mean OR, not AND. The capacity of the room is 2 TOTAL, not 4 TOTAL.March 21, 2019 at 8:14 am #785769J. DavisKeymaster
It looks like you missed the point to merge Adults and Children into Guests. Then total capacity is 4 Guests. And you may add more than 1 Rate to each accommodation type for different guest variations as I described at this reply of the same topic.
We will review the possibility to make dynamic/total capacity and update this topic when we have any news.
J. DavisMarch 21, 2019 at 9:26 am #785809Chris SmithParticipant
I made different (variable) rates for every possible combination of guests, eg:
4 adults, 0 children
3 adults, 1 children
2 adults, 2 children
1 adult, 3 children
However if I merge adults and children and modify the language file to show “Guests”, there is no option to specify how many adults and how many children, when the customer is booking.
Or am I missing something?
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