- This topic has 8 replies, 6 voices, and was last updated 6 months ago by Mary Evans.
- May 27, 2019 at 8:19 pm #809311Laurence Milton-GoodheadParticipant
Unable to installed maps builder plugin on first install. Returns error upon trying to install.
LaurenceMay 28, 2019 at 9:02 am #809438Laurence Milton-GoodheadParticipant
Yesterday i ran a fresh install of this template, all went well however the google maps plugin will not install.
Error message – “Something went wrong with the plugin API”. All other plugins installed ok.
Thanks. LaurenceMay 28, 2019 at 2:29 pm #809651Stacy LindKeymaster
It looks like the plugin provider no longer supports Maps Builder – Google Maps Plugin. We would advise using a different plugin instead, e.g. Google Maps Easy. Elementor also has a good block for Google Maps.May 31, 2019 at 10:01 am #810959Laurence Milton-GoodheadParticipant
Hi Stacy. Thanks for your reply. If elemements of the original framework are not supported from the outset, i don’t have much faith in this template – no doubt unforcscene problems ahead:(
I therefore don’t want to use this template.
Can I please request a refund.
LaurenceJune 4, 2019 at 2:25 pm #812303J. DavisKeymaster
Thank you for your question. Our developers are working to replace this plugin within a new update release.
We have also submitted a request for you to offer our assistance to replace a plugin on your site.
Please check you inbox and spam folders and reply us back. Thanks.
J. DavisJuly 3, 2019 at 3:14 am #823625David JimenezParticipant
I am having the same problem as Laurence (I just bought the theme today).
Any update about the replace? Any solution?
DavidJuly 3, 2019 at 3:16 pm #823967Stacy LindKeymaster
There is no update for now, so we recommend to use a different plugin instead.
It can be Google Maps Easy for example as it is free and easy to use. There is also a good block for Google Maps in Elementor that is included into your theme.
Please, create a ticket if you need assistance with it.October 2, 2019 at 2:34 pm #864404Russell MahanParticipant
I also got the same error message – “Something went wrong with the plugin API” while trying to install “Maps Builder – Google Maps Plugin”.
All others installed fine.
Please keep me posted on this please.
Russ MahanOctober 10, 2019 at 10:16 am #867710Mary EvansModerator
We will notify you as soon as the issue will be resolved. For now, if you use the Gutenberg page builder, we recommend the Getwid plugin that has the Google Maps block (and more than 30 another useful ones).
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