Issue with the Hotel Booking Reviews plugin

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  • #1165226
    Ian Hooper
    Participant

    Hi,

    I have raised two support tickets regarding this now, one over a week ago and one today but still have not had a reply. I am hoping that the forum might get a quicker response.

    The Hotel Booking Reviews plugin is simply not working. It has been set up correctly with discussions open and comments allowed etc. We have also added rating types but both the reviews and reviews form does not appear on the accommodation pages. We have even tried to use the general shortcode but that doesn’t show anything either.

    Even when adding reviews manually in the backend, the rating types don’t appear even though they have been added.

    Please advise asap.

    #1165671
    Andre Flores
    Moderator

    Hello Ian,

    I have checked your ticket history and there are currently two open tickets: #41102 and #41112. The ticket #41102 is referred to ticket #41112, as the initial issue has been resolved already.
    There are no open tickets in our system raised under your email over a week ago, both open tickets were raised yesterday.
    We will take care of the issue you are facing with Reviews add-on and email you in ticket #41112, kindly expect a reply shortly.

    Regards,
    Andre

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