Stacy Lind

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Viewing 15 posts - 211 through 225 (of 231 total)
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  • in reply to: Sell from different branches #563949
    Stacy Lind
    Keymaster

    Hi Pedro,

    Unfortunately, it is not possible to send orders to different emails and to order the same items from different branches. Currently, you will have to create different subsites for each branch.
    If you have technical skills you may add a new field for your customers to choose from which location they want their items, and then include this field into the email notifications.

    in reply to: Events not showing on table #563947
    Stacy Lind
    Keymaster

    Hi Gemma,

    Please, make sure that you are using the latest version of the plugin which is 2.1.10.
    Also, check if you have created columns and add timeslots while editing your events.
    If you have already added a timetable shortcode to a page and then add new events, they will not display on the page unless you delete the shortcode and add a new one with the new events included.
    If it does not work for you, please, contact our support team providing detailed description of your problem and screenshots.

    in reply to: How to change the order of the items in the drop-down? #563935
    Stacy Lind
    Keymaster

    Hi Leo,

    Thank you for the suggestions. We will consider them for our future updates.

    in reply to: Remove tag hyperlink #562423
    Stacy Lind
    Keymaster

    Hi April,

    Thank you for sharing your solution.

    in reply to: motopress editor dont stop loading… #562421
    Stacy Lind
    Keymaster

    Hi Chadome and Faraz,

    Please, follow the instructions described in this post https://motopress.com/forums/topic/motopress-editor-dont-stop-loading/page/8/#post-539176
    If it does not help, I would recommend you to submit a ticket to our support team providing WordPress admin login details and your website URL, so that they can investigate the issue further.

    Best regards,
    Stacy

    in reply to: Re-writing URL #560903
    Stacy Lind
    Keymaster

    Hi Asad,

    Unfortunately, there is no such option. But we will keep it in mind for further updates. Thank you for your suggestion.

    Best regards,
    Stacy Lind

    in reply to: Minimum amount for delivery #560898
    Stacy Lind
    Keymaster

    Hi Christine,

    Do you mean a minimum order amount for free delivery under Dashboard > Restaurant Menu > Settings > Extensions? This feature lets you set a minimum total price of order for free delivery. E.g. you want to provide free delivery for customers who order for 20 USD or more, then you set Minimum order amount value to 20. In this case users are automatically not charged the delivery fee. Other users can still make orders of any cost. So if somebody orders for less than 20 USD, they will be additionally charged your delivery fee, but the order will still be successful.
    Currently, there is no option to set a minimum quantity of an item for delivery. You may set this rule on your checkout page.
    We will keep in mind your suggestion and may add this feature in our further updates.

    Best regards,
    Stacy

    in reply to: How to change the order of the items in the drop-down? #560891
    Stacy Lind
    Keymaster

    Hi Leo,

    Currently, this is the only way to order your events, but we are gathering feedback from our users and will add new features in our further updates.
    Please, let us know how you would want to organize the events in the dropdown. Examples are appreciated.

    Best regards,
    Stacy Lind

    in reply to: Limit Order Times #560890
    Stacy Lind
    Keymaster

    Hi Christine,

    We are on the stage of gathering feedback from our users. Thank you for your inquiry – the priority of this feature will increase.
    We will let you know as soon as we add this feature in our further updates.

    Best regards,
    Stacy Lind

    in reply to: Display category description in \"Show menu items\" #560860
    Stacy Lind
    Keymaster

    Hi Asad,

    Unfortunately, there is no such option. But we will keep it in mind for further updates. Thank you for your suggestion.

    Best regards,
    Stacy Lind

    in reply to: Double room rate for single use #559276
    Stacy Lind
    Keymaster

    Hi,

    Currently, the plugin does not charge a different price depending on the number of people automatically. However, you can set up two rates for the same season and the same room, but with different prices (Accommodation > Rates), e.g. Single Occupancy Rate and Double Occupancy Rate. Both rates will be displayed on the checkout page and your customers can pick the needed one. The total price of the booking is then counted automatically considering the chosen rate.

    • This reply was modified 6 years, 3 months ago by Oksana Shchyra.
    in reply to: HiRes logo w HDPI screen #558520
    Stacy Lind
    Keymaster

    Hi Mike,

    The best choice for a logo is an SVG file, but WordPress does not let the users upload these files. So an option would be to install a plugin that allows it e.g. https://wordpress.org/plugins/svg-support/
    On a page, other images may be uploaded in high resolution, too, but you will have to style them so that they do not look too big.

    Best regards,
    Stacy

    in reply to: Visual builder don´t stop loading #558217
    Stacy Lind
    Keymaster

    Hi Grisel,

    I am glad your issue was resolved. Thank you for sharing your experience here.

    Best regards,
    Stacy

    in reply to: Motopress editor spinning gears don't stop loading #558214
    Stacy Lind
    Keymaster

    Hi Grisel,

    Upon investigation, the issue appears to be different in every case. That is why, I advise you to create a ticket providing as much information as possible on your issue. Our support team needs to have a closer look at your WordPress and plugin settings. For this, create and submit WordPress admin login details and a link to your website in the ticket.

    Best regards,
    Stacy

    in reply to: Some events are not showing when overlapping midnight #556509
    Stacy Lind
    Keymaster

    Hi GodFella,

    We are sorry for temporary inconveniences. Today, MotoPress Team has released a new version of the plugin where the issue was resolved. Please, update your plugin to 2.1.9 version. We continuously work on the development of our products and appreciate your suggestions and the shared experiences.

    Best regards,
    Stacy

Viewing 15 posts - 211 through 225 (of 231 total)