Free and Premium WordPress Plugins & Themes Forums WordPress Plugins Hotel Booking Cancellation Rule
- This topic has 33 replies, 21 voices, and was last updated 1 month ago by J. Davis.
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- October 21, 2022 at 1:44 am #1368001Gitte SørensenParticipant
+1
December 2, 2022 at 7:33 am #1385502SYNAPSE ASESORES INFORMÁTICOS, S.L.Participant+1. Thanks
December 13, 2022 at 2:14 pm #1390067J. DavisKeymasterThanks, your upvotes have been added
December 16, 2022 at 5:20 am #1391199Alex MParticipantCanceling a booking is just a way to inform you that your guest won’t come.
Cancelation doesn’t mean you are required to automatically refund the sum paid, whether it was a deposit or total price.
That also means you can decide how to process any refunds according to your rules and whether to process them at all for every case individually.
Note that if you don’t give your guest an option to cancel their booking, the accommodation will not free up.
The question is, why wouldn’t you want to get informed when a booking is canceled and free up your accommodation for a new reservation?
October 4, 2023 at 7:12 am #1512179Cynthia ThimonParticipant+1 upvote
Plus, I would like to know if someone has developed a function to set cancellation rules by himself. This way we could use it while waiting for the implementation.
Thank you very much
December 26, 2023 at 1:02 pm #1549534Everette MillsParticipantThis is functionality that would be very nice to have as well. Ideally with the ability to utilize rules like we see in the Event-driven notifier plugin.
More than 7 days before registration Y refund
7 days or sooner z refundDecember 29, 2023 at 3:04 am #1550454J. DavisKeymasterHi Everette,
The refunds are processed by the owner manually via the payment gateway account. The Hotel Booking plugin does not issue a refund upon booking cancellation automatically so it will not work like this.January 24, 2024 at 8:40 am #1561875Federico Mazziotti di CelsoParticipant+1 upvote
It would be great just to add this feature in order to allow the user just to cancel the reservation and make the room available again (for x days after the reservation or before the check-in), then the owner will make the refund manually, it should be only more user friendly.
January 26, 2024 at 7:15 am #1563009J. DavisKeymasterHi, thanks for your upvote
April 16, 2024 at 8:22 am #1602998Wesley Van De VoordeParticipantUpvote
April 24, 2024 at 7:07 am #1606732J. DavisKeymasterHi Federico,
By the way, the cancelation works just as you described. Could you clarify what exactly should be improved to make it more user-friendly?April 24, 2024 at 7:45 am #1606755Federico Mazziotti di CelsoParticipantHi Davis, I think that setting a cancellation rule for a determinated number of days before the start of the vacation could be usefull. For example Booking and AirBnb has policies to allow user to cancel a reservation but only if a certain date has not been reached.
This would be useful because depending on the type of the accomodation, a user can cancel only if the cancellation deadline has not been reached.May 6, 2024 at 1:31 pm #1612645J. DavisKeymasterThank you, Federico.
May 16, 2024 at 5:13 pm #1618215Abraham KParticipantUpvote to rules+
May 23, 2024 at 12:29 am #1621758Andreas Panagiotis KoutisParticipant+1 upvote
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