Andre Flores

Forum Replies Created

Viewing 15 posts - 1,681 through 1,695 (of 1,936 total)
1 2 3 … 112 113 114 … 128 129 130
  • Author
    Posts
  • in reply to: List Checkout fields without fields to edit #979656

    Hello, Christelle!

    Try navigating to WPML ->Support tab and click “Troubleshooting”: https://prnt.sc/ti1i7h. In the Clean Up section select “Checkout Fields” from the drop-down and click “Synchronize posts taxonomies” button. Once it is done, click “Clear cache in WPML” button below: https://prnt.sc/ti1k0i. After that navigate back to Bookings ->Checkout Fields – fields should appear for the default website language. Please note that you will need to add translations for other languages.
    If this does not work, deactivate the WPML plugin and its components under Plugins tab and then activate them back – this should help.

    Regards,
    Andre

    in reply to: hotel booking plugin updates #979652

    Hi, Ryan!

    Unfortunately, there is no time frame for the Aquentro theme update at the moment, as our developers are currently busy with other priority tasks.
    If there are any updates regarding this matter, I will immediately let you know.
    Thank you for understanding.

    Regards,
    Andre

    in reply to: Stripe payment is not visible in the account #979650

    Hi, Melle!

    In case you are using iDeal or any other payment, except for the credit card payment, you must set up webhooks in your Stripe account. You will find detailed directions on how to do that in the documentation.
    Make sure the following event types are enabled in your Stripe account:

    • charge.succeeded
    • source.chargeable
    • source.canceled
    • source.failed

    Check the screenshot on how it should look like in the Stripe dashboard: https://prnt.sc/ti181z.

    Regards,
    Andre

    in reply to: Create internal notes for bookings #979641

    Hello there!

    Unfortunately, there is no option of adding internal notes to bookings. As an option you may change the booking style in the back-end calendar, so specific bookings are highlighted with different color. One of our users has shared his workaround in this topic.
    I hope this helps.

    Regards,
    Andre

    in reply to: Minimum stay rule: Display price per night #979086

    Hello, Joka!

    Thanks for your up-vote, it has been counted.

    Regards,
    Andre

    in reply to: Home page Carousel help #979085
    This reply has been marked as private.
    in reply to: Payment Options Logos #979084

    You are most welcome, Mark!

    Regards,
    Andre

    in reply to: Stripe payment is not visible in the account #979083

    Hello, Melle!

    Please note that Stripe does not send payment receipts in test mode, so you won’t receive any Stripe payment notification automatically. To view or send receipts manually, you should log in to your Stripe account ->Payments tab and make sure to enable “View text data” option: https://prnt.sc/thckin.Also, make sure to test the Stripe with the Sandbox mode enabled in your Payment settings of the Hotel Booking plugin: https://prnt.sc/thclxz. You may also use test credit card data in order to test Stripe payment, there is no need to proceed with the real payment.
    As for the webhooks, they are only required in case you are using payments, other than Card Payments, since it does not require webhooks to be configured.

    Regards,
    Andre

    in reply to: Check-in range Hours #979081

    Hello, Michal!

    If you would like to overwrite the function itself, then yes, the code should be added to your child theme functions.php file.

    Regards,
    Andre

    in reply to: Luviana general questions #978666
    This reply has been marked as private.
    in reply to: Home page Carousel help #978665

    Hi, Eric!

    Kindly either provide your website URL here or submit your request to our Help Desk providing website URL and temporary access to WordPress dashboard if needed.

    Regards,
    Andre

    in reply to: Is there any way to get rid of the page title/header on the home page? #978663

    You are always welcome!

    Regards,
    Andre

    in reply to: Availability Calendar CSS styles for Astra theme #978662

    Hi, Michael!

    The Hotel Booking plugin usually inherits styles from the active theme, including styles for availability calendar. If you would like to change its style, you will need to do that by overwriting default styles via custom CSS. Depending on the elements you would like to change the styles of, you will need to overwrite specific classes. You may find some examples in this topic. To get further assistance with specific calendar styles, I would recommend submitting a request to our Help Desk.

    Regards,
    Andre

    in reply to: capacity field and seasonboundservices #978650

    Hi, Joka!

    Unfortunately, there is no information on when the Booklium theme is planned to be updated. Currently our developers are busy with other priority tasks, however, if there is any information regarding the update, I will immediately let you know.
    As for the seasonbound services, it would be appreciated if you share your workaround in this topic, if you find any 🙂

    Regards,
    Andre

    in reply to: Payment Options Logos #978649

    Hi, Mark!!

    Thank you for clarification. You may try adding corresponding payment method icons next to each method via Font Awesome icons in CSS. You may find the list of payment methods Font Awesome icons unicodes here. Icons can be added via CSS, here is an example:

    .mphb-gateway.mphb-gateway-paypal::before {
	content: "\f1f4";
	font-family: "FontAwesome";
}

    Make sure to use have appropriate version of Font Family added to your website, so the icon is actually displayed.

    Regards,
    Andre

  • Author
    Posts
Viewing 15 posts - 1,681 through 1,695 (of 1,936 total)
1 2 3 … 112 113 114 … 128 129 130