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- Andre FloresModerator
You are most welcome!
Regards,
AndreJuly 7, 2020 at 6:53 am in reply to: notification tag is not replaced with accomodation notification #976247Andre FloresModeratorHello, Felix!
Make sure the actual notification information is included in each accommodation type Notification Notices fields: https://prnt.sc/td6u2v. If you believe everything is set up properly, try erasing the notification message content (save it somewhere before doing so) and update changes, so the default content is added to the message field: https://prnt.sc/td6vq9. Make a testing reservation from your end to see if you receive the actual notification text. If this works, then most likely the issue is with the message content itself. If you still unable to have the issue resolved, kindly submit your request to our Help Desk, providing your website URL and temporary access to WordPress dashboard, so we take a closer look at the issue.
Regards,
AndreAndre FloresModeratorHello, Mark!
Please note that “Edit booking” feature is available in Hotel Booking plugin starting from version 3.8.0. Since the plugin is built in the Campterra theme, it can be updated to the latest version only along with the theme update. It usually takes some time for our developers to update the theme, since they have to make sure everything works in tact. However, if you do not want to wait for a theme update, you may get the plugin license separately in order to receive automatic updates regardless of the theme version.
Regards,
AndreAndre FloresModeratorHello, Ryan!
The mphb_sync_logs table includes only sync logs. It is recommended to set the Automatically delete sync logs older than option to “Day/Week”, so your database is not overloaded with logs. Since you are currently unable to log in to your dashboard to change that setting, you may delete logs manually by running the following query in your database phpMyAdmin tool:
UPDATE ‘wp_options ‘SET ‘option_value ‘= ‘a:0:{}’ WHERE ‘option_name ‘ = ‘mphb_ical_sync_rooms_queue_processed_data’Make sure to replace wp_ with your database table prefix in case it does not match. Also, it is recommended to back-up your database before performing any changes.
Once it is done, you should be able to log in to your WordPress dashboard and change sync settings to the aforementioned ones.Regards,
AndreAndre FloresModeratorHello, Mark!
Thank you for your question. Please note that editing booking feature allows to change check-in/check-out days, you should simply click “Edit Dates” button below Check-in/Check-out dates in order to change them: https://prnt.sc/tcjgut. Check this nice video on how to edit booking, including booking dates.
Regards,
AndreAndre FloresModeratorHi, Ryan!
You are always welcome!
Regards,
AndreAndre FloresModeratorHi, Mark!
Thank you for your feedback, it is much appreciated!
Regards,
AndreAndre FloresModeratorHello, Bjorgvin!
Thanks for your up-vote, I have added it to the feature request. Also, thanks for sharing the code, that worked for you in Booklium, it is much appreciated.
Regards,
AndreAndre FloresModeratorHi, Ryan!
Thank you for your suggestion. We will keep this in mind and if there are more similar requests from other users, we will consider adding this feature to one of plugin future updates.
Regards,
AndreAndre FloresModeratorHello, Mark!
Looks like the issue you are facing is quiet specific. I would ask that you submit your request to our Help Desk, providing example screenshots of the notification e-mails and temporary access to your WordPress dashboard, so we take a closer look at the issue.
Regards,
AndreAndre FloresModeratorHi, Ryan!
Sorry for confusion, the option means that Hotel Booking Success and Failed pages will be displayed after the payment, and not the WooCommerce ones. This means that you will still need to go trough the WooCommerce checkout process after the Hotel Booking one.
So far, the only option that may be helpful is hiding some fields on Hotel Booking Checkout page, so they are not duplicated during WooCommerce checkout process.Regards,
AndreAndre FloresModeratorHi, Mark!
You are most welcome!
Regards,
AndreAndre FloresModeratorHi, Mark!
Kindly submit a request to our Help Desk providing temporary access to your WordPress dashboard and specify the exact order you would like your accommodations to be displayed in, we will take a closer look at the issue.
Regards,
AndreAndre FloresModeratorYou are welcome 🙂
Regards,
AndreAndre FloresModeratorHi, Ryan!
Unfortunately, there is no way to skip Hotel Booking Checkout page, however, you may enable “Use Hotel Booking checkout endpoints instead of WooCommerce ones.” option under Accommodation ->Settings ->Payment Gateways ->WooCommerce tab – this will allow to avoid an additional step of filling in information on WooCommerce Checkout page. There may be not enough fields to fill in on Hotel Booking Checkout page, so you may consider our Checkout Fields add-on to edit existing and add more fields on Hotel Booking Checkout page.
Regards,
Andre - AuthorPosts