Andre Flores

Forum Replies Created

Viewing 15 posts - 31 through 45 (of 1,910 total)
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    Posts
  • Andre Flores
    Moderator

    Hello Ryan,

    Currently there is no option to select specific accommodations for Fee Taxes, unfortunately. We do have such a feature request though and keep collecting feedback from our users regarding this matter.
    We will let you know once there are any updates.

    Regards,
    Andre

    in reply to: Fee depending on apartment price and rental period #1361608
    Andre Flores
    Moderator

    Hello Pavel,

    Do you mean that the price per night is $40 in case of booking 1-3 nights and $0 in case of booking 4+ nights? I am afraid the price per night can not be $0, the booking will not function if you have $0 price set up for any number of nights as per provided screenshot.
    Let me know if I got you correct.

    Regards,
    Andre

    in reply to: Log for searched dates #1361600
    Andre Flores
    Moderator

    Hello Daniel,

    Unfortunately, there is no dates search tracking in the plugin. We will consider your suggestion for future reference though, it looks like something that might be useful to other users.

    Regards,
    Andre

    in reply to: Changing messages #1349800
    Andre Flores
    Moderator

    Hello George,

    You are most welcome, I am glad I could help. I wanted to make sure you had a good experience while using Hotel Booking. Would you mind sharing your opinion of your experience at: https://motopress.com/products/hotel-booking/#edd-reviews-respond? Feedback always helps us improve and learn where we can do better.

    No, I am not Romanian 🙂 According to information from the web Andre is of French and Portuguese origins.

    Regards,
    Andre

    in reply to: Packages in Hotel Booking #1343255
    Andre Flores
    Moderator

    Hello Jorge,

    You may rename each accommodation (room) assigned to the the accommodation type (package) to corresponding room number, so when booked, your guests get the package assigned to specific room number – this will allow you to manage such bookings in a convenient way.

    Regards,
    Andre

    in reply to: Search availability #1343252
    Andre Flores
    Moderator

    Hello there,

    Thank you for letting us know, I am glad that you have managed to resolve the issue.

    Regards,
    Andre

    in reply to: How to make Luviana theme multilingual #1343243
    Andre Flores
    Moderator

    Hello there,

    If you are using WPML plugin, check this article on how to add a language switcher to the website header.

    Regards,
    Andre

    in reply to: Checkout Fields: probelm with re-ordering #1343237
    Andre Flores
    Moderator

    Hello Magdalena,

    We are aware of the issue and our development team has already found a solution. The fix is expected to be released in the next plugin update, preliminarily next week.
    Thank you for understanding.

    Regards,
    Andre

    in reply to: No sidebar with demo #1343160
    Andre Flores
    Moderator

    Hello Richard,

    Are you referring to sticky availability search form on accommodation type pages? It will not be displayed until you set up seasons and rates for corresponding accommodation type. Make sure to follow directions from this article to set up your accommodation types properly.
    As for editing accommodation type pages, they appear to be system pages, feel free to check out how to manage their layout in this article.

    Regards,
    Andre

    in reply to: No sidebar with demo #1342690
    Andre Flores
    Moderator

    Hello Richard,

    Have you installed the demo data? You should make sure it is imported in order to have all the pages matching the live demo. Check the following part of documentation: https://motopress.com/document/luviana-getting-started/#Import_sample_data.

    Regards,
    Andre

    in reply to: Changing messages #1341647
    Andre Flores
    Moderator

    Hello George,

    Text strings should be translated in the plugin language files. I would recommend using Loco Translate to change desired text in the plugin. Check this article with an example of how to do that.

    Regards,
    Andre

    in reply to: Is it possible to add QR code on PDF ? #1341645
    Andre Flores
    Moderator

    Hello there,

    Unfortunately, there is no such possibility in the Hotel Booking plugin. We will consider your suggestion for future plugin updates though, thank you.

    Regards,
    Andre

    in reply to: Exception: Request failed with status: 401 #1339271
    Andre Flores
    Moderator

    Hello Robert,

    We have not received the support request from Ondrej, as far as I know. First of all, you should make sure the website is not in the maintenance mode, there are no firewalls on the server blocking external requests and your API key is set to Read/Write permissions. If the issue persists, provide me with temporary access to your WordPress dashboard in a private reply, so I take a closer look at it.

    Regards,
    Andre

    in reply to: No extra Booking buffer on imported bookings please #1339171
    Andre Flores
    Moderator

    Hello Jérémy,

    I am following your concerns and frustration regarding this matter. The issue has been moved to our development team to-do list, so there is currently a progress and we might see the booking buffer functionality improved in the near future.

    Regards,
    Andre

    in reply to: Synchronization, wp cron event #1338816
    Andre Flores
    Moderator

    Hello there,

    Try to re-run automatic synchronization cron by setting synchronization time using “Clock” option under Accommodation ->Settings. Once it is done, the cron event should appear in the list of events.

    Regards,
    Andre

Viewing 15 posts - 31 through 45 (of 1,910 total)