Add accommodation name (not type) to notifier email

  • This topic has 5 replies, 3 voices, and was last updated 1 month ago by Andre Flores.
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  • #995429
    Thomas Hallwright
    Participant

    Hi
    What is the tag for adding the accommodation name, (not the accommodation type) to the notifier email?

    I tried %accommodation% with no luck
    I need customers to know their room number before they check in
    Thanks

    #995927
    Mary Evans
    Moderator

    Hello Thomas,

    Unfortunately, there is no possibility to display the name of accommodation within a tag. However, we can offer the following:

    You can view all the possible tags for the Notifier addon, under your dashboard > Bookings > Notifications.
    There you can see the %reserved_rooms_details% tag that may contain Accommodation Type Title – %room_type_title% and Sequential Number of Accommodation – %room_key% if you configure this in the Accommodation tab > Settings > Email Settings > Reserved Accommodation Details Template by adding the needed available tags there.
    In this way, the %reserved_rooms_details% tag will contain all the added to the Reserved Accommodation Details Template, tags.

    Best Regards,
    M. Evans

    #1006642
    Thomas Hallwright
    Participant

    Hi Mary
    Thanks for your reply
    Unfortunately when I test this, the %room_key% element only ever populates as 1, no matter which actual accommodation is booked.

    Is it possible to set the room key somewhere in the accommodation? Can this be added as a tag?
    Thanks

    #1007273
    Andre Flores
    Moderator

    Hello, Thomas!

    Unfortunately, there is no option to display accommodation name/title, however, you may try including this information in one of the accommodation notices, duplicating the room number there: https://prnt.sc/ukxf6t – this will help to identify your Guests room numbers.

    Regards,
    Andre

    #1007342
    Thomas Hallwright
    Participant

    Hi
    This is under the accommodation type rather than the accommodation itself however, does this mean the only solution is to delete all accommodation types and accommodations, then add each room as an accommodation type?

    Could this be addressed in a future update? How difficult would it be to add a tag for the accommodation name as this would solve the problem very well?

    Thanks
    Tom

    #1007886
    Andre Flores
    Moderator

    Hello, Thomas!

    If you create each room as an accommodation type, then yes, you will be able to see the room name in the e-mail – this can be used as a workaround.
    Currently our developers are busy with other priority tasks, however, I will take your request into consideration and in case there are more similar requests from other users, we will consider adding this option to one of the plugin future updates.

    Regards,
    Andre

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