- This topic has 12 replies, 6 voices, and was last updated 3 weeks, 3 days ago by J. Davis.
- September 8, 2022 at 11:31 pm #1351160SARL DIXEEDParticipant
Hello, like many other of your customers my client workflow need that a automatic confirmation email is send to client after the payment.
I really need this feature, it’s mandatory !
We are a WordPress PHP developper team, we allready did lot of customisation on you’r plugin, please help me to achieve coding this feature !
Can one of you’r developer guide me to the right file or the right method to achieve that? or can you make a quik fix in you’r plugin ?
thank you !September 21, 2022 at 12:33 am #1356671J. DavisKeymaster
Thanks for your request. I’ve added it to our list of features and we will notify you when we have any news.
Unfortunately, our developers are working on other features with higher priority so we do not offer customization services or consultations at the moment. Thank you for understanding.
J. DavisJanuary 21, 2023 at 7:38 pm #1404432Susan BParticipant
My Lord! Just purchased this plugin and after testing it I thought I was crazy that it wasn’t sending an email after confirming a payment (or changing the status of a payment). But you’ve confirmed my suspicions. Honestly, can’t believe that this type of functionality, which is common in any billing/payment platform was not baked in by default. Please tell us that this feature is coming soon! Cheers!January 23, 2023 at 7:16 am #1405009J. DavisKeymaster
Thanks for your reply. Could you please clarify if you/guests do not get any email notifications after getting a new reservation or whether the customers do not get the notifications about payments made with the Payment Request addon?
John DavisJanuary 23, 2023 at 11:11 am #1405123Susan BParticipant
Hi John. Hope you’re doing well. Thanks for the quick update.
Specifically, the plugin is not sending a payment email to the customer after a payment is posted to their booking. What should happen is that when a payment is posted to the booking, the plugin should send an email to the customer that contains all the information contained in the plugin’s [mphb_payment_request_checkout] shortcode. If we’re going to start working on making this plugin perfect (the Hotel Booking Payment Request Plugin), I’m more than happy to start providing feedback relating to process workflows and testing. Cheers to you guys! We’re in this together now!
Update: I’m going to perform a thorough analysis of the plugin and provide a detailed process analysis of everything the plugin is currently doing and everything that the plugin needs to be updated to start doing.January 30, 2023 at 1:11 pm #1408380J. DavisKeymaster
Thanks for your feedback. We appreciated your thoughts about our addon. We have added your request to our list of features. We will notify you when we have any news on this.
John DavisJune 21, 2023 at 7:15 am #1470683RobertParticipant
Upvote for sending an email to the customer after they make a second payment. I get lots of emails from customers wanting to confirm their second payment has been received.June 22, 2023 at 2:55 pm #1471301J. DavisKeymaster
Hi Robert, Thanks, your upvote has been addedJune 23, 2023 at 1:41 am #1471411eric BrabantsParticipant
thanksAugust 28, 2023 at 4:53 pm #1496354UPRParticipant
Upvote from me as well! This is a long overdue issue which is absolutely needed. Guests need to know that we have received the final payment. Totally confusing for the guests if they don’t receive a confirmation and me having to constantly emailing guests after they question if payment has been received.
SashSeptember 1, 2023 at 4:39 am #1498162J. DavisKeymaster
Thank you for your upvote, it has been added.September 1, 2023 at 2:48 pm #1498376eric BrabantsParticipant
upvote tooSeptember 5, 2023 at 5:50 am #1499682J. DavisKeymaster
Hi Eric, thanks for your upvote.
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