J. Davis

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Viewing 15 posts - 991 through 1,005 (of 3,452 total)
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  • in reply to: Checkout short code not working #1422580

    Hi,

    I’m not sure I get the issue correctly. Could you please clarify how you have configured payment in WordPress instead of the Hotel Booking plugin? Or do you mean you use HB WooCommerce Payments? I’d recommend you that you contact our support team for assistance.

    best regards,
    John Davis

    in reply to: Checkout short code not working #1422579

    Hi,

    I’m not sure I get the issue correctly. Could you please clarify how you have configured payment in WordPress instead of the Hotel Booking plugin? Or do you mean you use HB WooCommerce Payments? I’d recommend you that you contact our support team for assistance.

    best regards,
    John Davis

    in reply to: Apertura pagine presenti in slider home page #1422572

    Hi Gianluca,

    It requires some knowledge of HTML and PHP to make this customization. Do you wish to link the title of the slide or add a read more button?

    best regards,
    John Davis

    in reply to: Apertura pagine presenti in slider home page #1420919

    Hi Gianluca,

    Thanks for your question. Unfortunately, there is no option to add a link to the slide to redirect the visitor to the page. You may try overriding the function albatross_front_page_header from \albatross\inc\template-functions.php file.

    best regards,
    John Davis

    in reply to: Tax research booking child #1420905

    Hi Eric,

    Your question was as follows:
    ‘Is there a way to activate the “children” field in the booking form, but not in the research form’

    Actually, there are always displayed all available accommodation types on the Search Results page according to the searched dates without taking capacity into an account. It still allows you to make multiple reservations since the Book button works like the ‘Add to Cart’ one. You may click the Book button next to several accommodation types and then proceed to confirm the reservation of the selected properties.

    best regards,
    John Davis.

    in reply to: Problem with reservation #1420883

    Hi Ivo,

    Please try contacting our support team so we will take a closer look at the plugin settings on your site.

    best regards,
    John Davis

    in reply to: limit sending out notifications #1420868

    Hi Pavel,

    Thanks for your feedback. The task has been selected for development. We will update the topic when we have any news.

    best regards,
    John Davis

    in reply to: Multilingual and Hotel Booking #1420846

    Hi John,

    It is not an issue that should be fixed but rather a request to make Hotel Booking compatible with the Polylan plugin. I’ve added your upvote to the task. We will update the topic when we have any news.

    best regards,
    John Davis

    in reply to: Problems with notifications #1420840

    Hi Pavel,

    Thanks for your question. Currently, the notification is sent for bookings with Confirmed status once only. If the notification has been sent and you edited the booking then there is no way to send a notification again.
    We have a request to add a button for the manual submission of notifications. Perhaps it will be available in one of the next updates.

    best regards,
    John Davis

    in reply to: mandatory service #1420806

    You may follow this document to learn how to add mandatory services as fees https://motopress.com/document/hotel-booking-taxes-and-fees/

    in reply to: Modify of the flow service booking #1420804

    Hi Giacomo,

    Thanks for your reply. The plugin simply works as it is described and you may see how exactly it works on demo websites of our booking themes or at the plugin demo https://appointment.getmotopress.com

    best regards,
    John Davis

    in reply to: Tax research booking child #1419306

    Hi Eric,

    Thanks for your reply. You may enable the Children parameter again and select the following option:
    Hide “adults” and “children” fields within search availability forms.
    Let me know if it is helpful.

    best regards,
    John Davis

    in reply to: Client info in admin mail #1419259

    Hi Zsolt,

    Thanks for your question. You may add some default values to the following fields by editing the function e.g. ‘-‘ or ‘no’ and then hide the fields with a custom CSS style.
    Or you may use the Checkout Fields Editor addon to edit/add custom fields https://motopress.com/products/hotel-booking-checkout-fields/

    best regards,
    John Davis

    in reply to: Modify of the flow service booking #1419257

    Hi Giacomo,

    Thanks for your question. There is no possibility to modify the order of actions to make a reservation. You may learn how to book multiple services by reading this post https://motopress.com/blog/multiservice-appointment-booking-plugin-1-4-0/

    best regards,
    John Davis

    in reply to: Bookings 12 months in advance + Changing Public Holiday minimum stay #1419253

    Hi Michael,

    Thanks for your questions.

    1. Make sure the end date of the season that is used in the rates is set further than 6 months ahead.
    Additionally, navigate to Bookings > Booking Rules and check if there is added any rule for maximum advance reservation.

    2. You may add a new season for the Holidays period. Then edit the rate(s) and then add new season price selecting this holiday season. You need to drag the holiday season price over the regular season price and save the changes. Then navigate to Bookings > Booking Rules and then add booking rule of minimum stay for your holiday season.

    best regards,
    John Davis

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Viewing 15 posts - 991 through 1,005 (of 3,452 total)
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