limit sending out notifications

  • This topic has 3 replies, 4 voices, and was last updated 1 month ago by Andre Flores.
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  • #1325850
    Maurice Couwenberg
    Participant

    hi
    i have varios notifications, e.g.
    – 1 40 days upfront check in
    – 1 3 days upfront check in
    – 1 2 days upfront check in

    if a client makes a reservation a long time ago he gets nicely his 3 notifications in time. If a customer makes a last minute booking, he gets all 3 of them at once. this next to the confirmation of reservation and payment request….. customer feedback …..a bit to much mails at once.

    Is there a possibility to exclude notifications if the reservation is later then the notification time?

    Maurice

    #1326835
    J. Davis
    Keymaster

    Hi Maurice,

    Thanks for your question. At the moment, there is no such option. I’ve added your request to our list of features. We will notify you if we have any progress on this.

    best regards,
    J. Davis

    #1368214
    Pavel Lukáš
    Participant

    This is a pretty significant mistake. If a person had several types of Notifications, he would overwhelm the customer with clouds of e-mails. I would edit this as soon as possible, it’s basically a pointless setup.
    The only requirement is that only those notifications that are waiting for their day according to the number of days are sent. Notifications that have already exceeded their number of days will not be sent. So nothing complicated to add.

    #1370537
    Andre Flores
    Moderator

    Hello Pavel,

    Thank you for your feedback, it is much appreciated.
    I will make sure to pass your suggestions to our developers.

    Regards,
    Andre

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