[J. Davis]

Hi Tarek,

Thanks for your question. Could you please provide the URL of the page where I can check your form so I’ll try to help you center the button?

best regards,
John Davis

[J. Davis]

Hi Igor,

When a new customer makes a reservation, there is created a customer and tied user on your site. Then the customer gets login information to his account where he can view his booking and the information he filled in on the checkout page (name, phone, email, etc).
If it was an existing user who later made a booking (e.g. admin) then there is added a customer to the site and you need to link this customer with an existing user. For this, you need to edit Customer and indicate ID of the related User.
Note: if you use the Checkout Fields Editor addon on your site and you added custom fields then the information is not added to the customer account. The integration between accounts and the checkout field editor addon will be enhanced in one of the next updates.

best regards,
John Davis

[J. Davis]

Hi Chiara,

Thanks for your reply. There are no issues with Stripe in the latest versions of the Hotel Booking plugin. I’d recommend that you check configurations of the Stripe in the booking plugin. You may also try disabling third-party plugins and switching to another theme to check if the issue is caused by any plugin or your active theme.

best regards,
John Davis

[J. Davis]

Hi,

Thanks for sharing your thoughts. Our developers are working to adjust the Bank Transfer payment gateway at the moment. There will be added option to set Pending Status for new bookings with an expiration time.
Once the admin receives the payment for the reservations he will be able to go and simply change the status of the Payment from Pending to Complete and the Booking will be Confirmed. If the owner does not get paid within a set period, the Payment and Booking will be abandoned automatically.
Stay tuned not to miss a new version fo the Hotel Booking plugin

best regards,
John Davis

[J. Davis]

Hi Ronald,

Thanks for your reply and for the provided information. I’ve found that there was a Nederlands language selected in the WordPress settings, however, the translation was added for Dutch (Belgium) language. I’ve added a new translation for the Dutch language and the translation is applied correctly.

best regards,
John Davis

[J. Davis]

Hi Ronald,

Thanks for your reply and for the provided information. I’ve found that there was a Nederlands language selected in the WordPress settings, however, the translation was added for Dutch (Belgium) language. I’ve added a new translation for the Dutch language and the translation is applied correctly.

best regards,
John Davis

[J. Davis]

Hi Cris,

Thanks for your question. I’ve added your request to our list of features. We will notify you if we have any news on this.

best regards,
John Davis

[J. Davis]

Hi Gianluca,

Thanks for your explanation. You may create a custom slider using any third-party plugin and then create a new template part for the front page by duplicating the file \albatross\template-parts\content-page.php. You may name it for example \albatross\template-parts\content-frontpage.php. Then edit this file and replace albatross_page_header(); with shortcode of the slider e.g. echo do_shortcode('[here-goes-shortcode-of-custom-slider]');
Then go to edit \albatross\template-front-page.php file to change the following line

get_template_part( 'template-parts/content', 'page' );

into

get_template_part( 'template-parts/content', 'frontpage' );

I hope it will work for you.

best regards,
John Davis

[J. Davis]

Hi Chris,

Thanks for sorting this out and for sharing your experience.

best regards,
John Davis

[J. Davis]

You are welcome, I am happy to assist.

[J. Davis]

Hi Chris,

Thanks for sorting this out on your own.

best regards,
John Davis

[J. Davis]

Hi John,

You need to check if the ical links are valid and whether the synchronization is running automatically. You may also check the logs by clicking on the Calendar Sync Status link at the top admin bar.
If this does not help or you need our assistance you may submit a ticket and refer to the current topic. We will do our best to help you sort this out.

best regards,
John Davis

[J. Davis]

Hi Ronald,

There are no issues with translations for now. Please contact our support team referring to this topic so we’ll double check the issue on your site if it still does not work with the current latest version.

best regards,
John Davis

[J. Davis]

Hi Ronald,

There is no issue with the translation of the strings “Your information” and “Required fields are marked with *”. If you have the Checkout Fields Editor addon installed on your site then you may change those texts by editing translation of this addon.

best regards,
John Davis

[J. Davis]

Hi,

Thanks for contacting us. It looks like you have selected woo checkout page in the settings of the hotel booking plugin. However, you need to have 2 separate checkout pages:

– with [mphb_checkout] shortode and it should be selected at Accommodation > Settings as Checkout page
– with [woocommerce_checkout] shortode and it should be selected at WooCommerce > Settings > Advanced as Checkout page

If you wish us to configure the HB WooCOmmerce Payments addon you may order this service https://motopress.com/products/hotel-booking-woocommerce-configuration/

best regards,
John Davis

[Author]

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