Andre Flores

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Viewing 15 posts - 811 through 825 (of 1,941 total)
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  • in reply to: Limit availability service #1101836

    Hello Caroline,

    We are still collecting a feedback from our users and honestly the feature has not been quite popular to the date.
    As for your case you may try re-ordering your search results using one of the available ordering options in the shortcode: https://prnt.sc/116bzbw.
    E.g. try setting ordering to ascending, as it is descending by default: [mphb_search_results order="ASC"]

    Regards,
    Andre

    in reply to: Payment via Stripe and save credit card details. #1101833

    Hello Ryan,

    For now there is no such option available in the plugin, however, we do have such a feature request. I have added your up-vote to it and in case there are more requests from other users, we might consider implementing such possibility in one of the plugin future updates.
    For now you may try using one of the third-party plugins, e.g.this one. Please note that you might need to use it in combination with out WooCommerce Payments add-on.

    Regards,
    Andre

    in reply to: Enable/Disable Accommodation and Booking Menu Items #1101831

    Hello Mario,

    Thank you for upvoting, it is much appreciated.

    Regards,
    Andre

    Hello Mario,

    Unfortunately, the feature has not been quite popular to the date, therefore it has not been selected for development yet. For now we are just collecting feedback from our users regarding this matter.

    Regards,
    Andre

    in reply to: Feature request: more permissions for users not Admin #1101824

    Hello Vasyl,

    Thank you for your up-vote, it has been counted.
    We have not tested the Hotel Booking with those third-party plugins, it was only a suggestion to try one or all of them in combination in order to try to achieve the desired result. Unfortunately, there are no instructions on how to make sure the calendar is visible for other user roles.

    Regards,
    Andre

    in reply to: Multiple languages (WPML) #1101823

    Hello Maurice,

    1. The translation of system fields is performed automatically, so you can be sure notifications/emails are translated
    2. You should make a testing booking in the language you would like to check in order to receive notification/email in translated language.

    Regards,
    Andre

    in reply to: Custom Tags for Email Template #1101072

    Hello Margaret,

    Unfortunately, there is no such option offered in either of the mentioned plugins. The deposit can be paid only during checkout when the “Confirmation upon payment” option is enabled, otherwise your guests will be able to pay the full amount only.
    We do have such a feature request for the Payment Request add-on and I have added your up-vote to it as well. In case there are more requests from other users, we might consider implementing this option in one of the plugin future updates.

    Regards,
    Andre

    Hello there,

    This often happens when there is a caching enabled on your website.
    Try disabling caching on pages with the availability search forms in your cache plugin settings.

    Regards,
    Andre

    in reply to: Booklium update with Child theme #1101061

    Hello there,

    Thank you for letting us know, I am glad that the issue has been resoled.

    Regards,
    Andre

    Hello Carl,

    Unfortunately, there is no such option in the Hotel Booking plugin at the moment, the information you have mentioned can be checked in the back-end calendar only.
    We will take your suggestion into consideration though and in case there are more similar requests from other users, we might consider adding this option in one of the plugin future updates.

    Regards,
    Andre

    in reply to: PayPal account optional in paypal but it doesnt work #1101044

    Hello Zlatan,

    Unfortunately, I was unable to replicate the issue locally, when using Business PayPal account it does not require guests to have a PayPal account, they can pay with a credit card without having to log in.
    I would recommend that you contact PayPal regarding this matter, they should be able to assist.

    Regards,
    Andre

    in reply to: Error in Stripe gateway #1101043

    Hello Mario,

    You will need to enable WP Debug mode in order to find out what exactly causes the error, check this article on how to do that.
    You may also provide your website URL and temporary access to WordPress dashboard in a private reply.

    Regards,
    Andre

    in reply to: Error in Stripe gateway #1100470

    Hello Mario,

    Make sure you are using valid keys for Stripe and Braintree (sandbox keys in your case), as sometimes you might want to use live keys in the sandbox mode. Also make sure there are no other payment gateways which are not set up enabled in your settings. If the issue persists, submit a request to our Help Desk providing temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: What is the heading font of the Alpenhouse theme? #1100468

    Hello Rachel,

    The headings font family is “Roboto Slab”, feel free to use it for your own headlines.

    Regards,
    Andre

    in reply to: Display prices as XX.XX instead of XX #1100465

    Hello Jonas,

    Currently there is no option to change the price format in the plugin. We do have such a feature request and I have added your up-vote to it as well. In case there are more requests from other users, we might consider adding such option in one of the plugin future updates.

    Regards,
    Andre

Viewing 15 posts - 811 through 825 (of 1,941 total)