Multiple languages (WPML)

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #1017549
    Marjolein van den Busken
    Participant

    Hi guys,

    Any suggestions how to use Hotel Booking Notifier in combination with WPML? Because I have three different languages.

    In the Accommodation Types there is only in English a “Notifier notices” field.

    Cheers,

    Marjolein

    #1017820
    Andre Flores
    Moderator

    Hello, Marjolein!

    The notification e-mails should be translated automatically when using different language. Try switching the dashboard to another language using language switcher in the top admin bar when editing notifications – you will be able to translate notifications text there in case it is not translated automatically.

    Regards,
    Andre

    #1017844
    Marjolein van den Busken
    Participant

    Thanks Andre. when I do this. I do not see the “Settings” and “E-mail” fields. Do you need a login to check it?

    Cheers,

    Marjolein

    #1018714
    Andre Flores
    Moderator

    Hello, Marjolein!

    Kindly submit your request to our Help Desk providing a temporary access to WordPress dashboard, so I take a closer look at the issue.

    Regards,
    Andre

    #1100955
    Maurice Couwenberg
    Participant

    hello, similar as Marjolein, I first did not find the settings / emails fields that needed to be translated. After switching on the systemsfields as translatable, I succeeded the translation from the original notification page (dutch language) with WPML to e.g. German. (saved & close 100% in WPML)
    If I check the translation via opening the german notification page view (via “Try switching the dashboard to another language using language switcher in the top admin bar when editing notifications”), I only see the title translated, no other fields are shown…… Also the buttons like test notification now are not visible.

    two question:
    1. How can I be sure the translation is done? (how to verify)
    2. How can I test the notifier for another language?
    (I assume it sends the notification message in the language of the received reservation – correct?)

    I look forward to anyones input
    Thanks in advance

    #1101823
    Andre Flores
    Moderator

    Hello Maurice,

    1. The translation of system fields is performed automatically, so you can be sure notifications/emails are translated
    2. You should make a testing booking in the language you would like to check in order to receive notification/email in translated language.

    Regards,
    Andre

    #1145014
    Maurice Couwenberg
    Participant

    hi andre,

    i translated my first notification message by switching the language tab, this works.

    Where can I find the notice 1/2 translation possibility? Not in WPML shown if i translate the accommodation type page, nor can find it in the strings….

    maurice

    #1145020
    Maurice Couwenberg
    Participant

    sorry for the message above, i found the “switch on translation” on the accommodation type pages for the notices.

    #1147091
    Andre Flores
    Moderator

    Hello Maurice,

    Thank you for letting us know, I am glad that you were able to find the required option.

    Regards,
    Andre

    #1153985
    Maurice Couwenberg
    Participant

    Andre,

    Just to inform you that the add on is not working for more languages. Just received the feedback from the support team.

    So I am left behind very disappointed. Spent a lot of time on it and the add on was one of the reasons to buy MPHB as membership customer. The same is valid for the payment request.

    I hope I hear soon when the add ons can work for more languages, otherwise this winter I will change the MPHB system for another system with these functionalities that works in all languages.

    Maurice

    #1154103
    Andre Flores
    Moderator

    Hello Maurice,

    Yes, I have found your tickets and see the issues you have faced recently. I am sure this will be resolved soon and hope you will remain our happy Customer!

    Regards,
    Andre

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