Multiple languages (WPML)

Viewing 6 posts - 16 through 21 (of 21 total)
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  • #1193284
    Maurice Couwenberg
    Participant

    hi Andre, just to let you know that the translations for notifications are still not work correctly. Are there other users where it works correctly?

    My situation:

    example:

    Notifications

    A – 33 days before check in
    B – 3 days before check in
    C – 2 days before check in
    D – 14 days after check out

    Reservation 1-9-2021 for check in 2-9-2021 – receives directly notifictions A B C in correct language

    Reservation 1-9-2021 for check in 5-9-2021 – receives directly notifications A in correct language and 3 days, respectively 2 days before receives B and C in wrong language.

    So far notification D I never received in correct language

    Maurice

    #1198485
    Andre Flores
    Moderator

    Hello Maurice,

    Do you mean that the notification language is different depending on the number of days the notification is sent before/after? Since the last update we have not received any complaints from other users regarding this matter.

    Regards,
    Andre

    #1205111
    Maurice Couwenberg
    Participant

    hi Andre, Other users

    while I did not yet here any progress from the support desk (other than, were bussy with other priorities).

    Can you or one of the other users confirm to me that the notifications work correctly in other languages on other sites…..so is it just my problem (then why) or other have also this problem?

    Can you give me a contact of another customer please so I can talk with him / her directly please (Marjolein sounds dutch as well…)

    Thanks in advance

    #1208127
    Andre Flores
    Moderator

    Hello Maurice,

    Our developers are working on the issue and it takes much time, unfortunately, as they are unable to replicate the issue locally. The issue appears to be impermanent and occurs at some cases and does not at others. We will keep you updated on this matter and do our best to provide a solution shortly.

    Regards,
    Andre

    #1222904
    Maurice Couwenberg
    Participant

    to inform the users of the forum, my notifications are not working properly, see reference to #1193284. Is there any user that can confirm to me that notifications in different languages is working correctly?

    Maurice

    #1226475
    Andre Flores
    Moderator

    Hello Maurice,

    The issue indeed exists and currently under investigation of our developers. Once there are any updates regarding this matter, we will immediately let you know.
    Thank you for your patience.

    Regards,
    Andre

Viewing 6 posts - 16 through 21 (of 21 total)
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