- This topic has 20 replies, 3 voices, and was last updated 4 days, 21 hours ago by Andre Flores.
- September 30, 2021 at 6:40 am #1193284Maurice CouwenbergParticipant
hi Andre, just to let you know that the translations for notifications are still not work correctly. Are there other users where it works correctly?
A – 33 days before check in
B – 3 days before check in
C – 2 days before check in
D – 14 days after check out
Reservation 1-9-2021 for check in 2-9-2021 – receives directly notifictions A B C in correct language
Reservation 1-9-2021 for check in 5-9-2021 – receives directly notifications A in correct language and 3 days, respectively 2 days before receives B and C in wrong language.
So far notification D I never received in correct language
MauriceOctober 11, 2021 at 11:18 pm #1198485Andre FloresModerator
Do you mean that the notification language is different depending on the number of days the notification is sent before/after? Since the last update we have not received any complaints from other users regarding this matter.
AndreOctober 26, 2021 at 8:00 am #1205111Maurice CouwenbergParticipant
hi Andre, Other users
while I did not yet here any progress from the support desk (other than, were bussy with other priorities).
Can you or one of the other users confirm to me that the notifications work correctly in other languages on other sites…..so is it just my problem (then why) or other have also this problem?
Can you give me a contact of another customer please so I can talk with him / her directly please (Marjolein sounds dutch as well…)
Thanks in advanceNovember 2, 2021 at 3:22 am #1208127Andre FloresModerator
Our developers are working on the issue and it takes much time, unfortunately, as they are unable to replicate the issue locally. The issue appears to be impermanent and occurs at some cases and does not at others. We will keep you updated on this matter and do our best to provide a solution shortly.
AndreNovember 29, 2021 at 5:38 am #1222904Maurice CouwenbergParticipant
to inform the users of the forum, my notifications are not working properly, see reference to #1193284. Is there any user that can confirm to me that notifications in different languages is working correctly?
MauriceDecember 3, 2021 at 7:25 am #1226475Andre FloresModerator
The issue indeed exists and currently under investigation of our developers. Once there are any updates regarding this matter, we will immediately let you know.
Thank you for your patience.
- You must be logged in to reply to this topic.