MotoPress

Free and Premium WordPress Plugins & Themes

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Andre Flores

Forum Replies Created

Viewing 15 posts - 796 through 810 (of 1,941 total)
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  • in reply to: How do i add a video into the top banner? #1104005

    Hello Sean,

    You may set the slider video up under Appearance ->Customize ->Theme Settings ->Front Page Slider tab. Make sure to check the “Enable video as a first slide” option for selection and upload the video itself there.

    Regards,
    Andre

    in reply to: Dynamic dropdown in the appointment form not works as expected #1103957

    Hello Michele,

    I have passed the request for further investigation to our developers. Once I receive a feedback from them, I will immediately let you know.

    Regards,
    Andre

    in reply to: Help with problem styling search availability #1103949

    Hello Noel,

    Kindly submit your request to our Help Desk and provide us with temporary website URL, so we take a closer look at the issue. You might need to upload your local website to some temporary domain, so we could reach it from our end and take a closer look at the issue.

    Regards,
    Andre

    in reply to: Is there a way to make available special rates only to specific users of the site? #1103948

    Hello Raffy,

    Since the Hotel Booking plugin does not provide user account functionality, there is no option to apply rates for specific users/members only. As a workaround you may create a special rate and set its status to “Disabled”: https://prnt.sc/11acz9n. Once you need to apply the rate for specific user, you will need to enable the rate and create a booking manually for such user from the back-end.

    Regards,
    Andre

    in reply to: Weird messages in the booking confirmation page #1102549

    Hello Sophie,

    Unfortunately, you have not attached any screenshots. Could you kindly attach it in your next reply? You may also share your website URL and temporary access to WordPress dashboard in a private reply, so I take a closer look at the issue.

    Regards,
    Andre

    in reply to: What is the best way to migrate existing reservations from another booking plugin? #1102524

    Hello Fenton,

    It will be not quite convenient to add existing bookings to the Hotel Booking, however, still possible.
    You will need to add new bookings under Bookings ->All Bookings ->New Booking filling in the Customer data (if required). You will be able to add any amount as a payment for the booking, so it will already be considered as paid. Once the booking is added, it will automatically be confirmed and you will be able to send a payment request to have the remaining balance due paid by the Customer.

    Regards,
    Andre

    in reply to: New WordPress 5.6 Update and Slider compatibility #1102520

    Hello Trevor,

    The issue is still under our developers investigation. Once there are any updates, I will immediately let you know.

    Regards,
    Andre

    in reply to: Https slider not showing #1102519

    Hello Trevor,

    I am sorry for the inconvenience. The MotoPress Slider is compatible with the latest WordPress version starting from v. 2.2.0, which was released on January, 18th. Make sure to update the plugin to the latest version in order to have the issue fixed.

    Regards,
    Andre

    in reply to: Feature Request: SMS notifications #1102502

    Hello Kalvis,

    We have just released the WooCommerce Payments add-on update with an ability to insert the product label, which may also include such information as: Booking ID, Reserved Accommodations, Check-in Date and Check-out dates. If you are using this add-on, you will be able to use an additional plugin for WooCommerce, e.g. WooSMS as Pamela suggested in her initial reply.
    This will allow you to get SMS notifications once the booking is confirmed.

    Regards,
    Andre

    in reply to: How to limit guest number in dropdown menu? #1102486

    Hello Rachel,

    You may do that under Accommodation ->Settings tab: https://prnt.sc/11772wu.

    Regards,
    Andre

    in reply to: What is the heading font of the Alpenhouse theme? #1102471
    This reply has been marked as private.
    in reply to: Help with problem styling search availability #1102470

    Hello Noel,

    I believe directions from this article with help you to achieve what you need.

    Regards,
    Andre

    in reply to: Dynamic dropdown in the appointment form not works as expected #1102467

    Hello Michele,

    This is exactly how it works on the Edme demo, when selecting Mathematics category only services related to mathematics are available for selection: https://prnt.sc/11763ny.
    Let me know if this is what you are referring to.

    Regards,
    Andre

    in reply to: Availability shortcode does not work #1101842

    Hello Bernd,

    You should make sure the ID of accommodation is correct first. If it is, check your rates, in case they are not configured or configured improperly for the accommodation type in question no booking form will be displayed.
    Alternatively, try using another widget/block instead of the Text one, e.g. Code, Shortcode etc. depending on the editor you are using.

    Regards,
    Andre

    in reply to: Stripe web hooks + Pay on arrival or bank transfers. #1101838

    Hello Ryan,

    Stripe allows accepting credit card to pay for the booking. You may also enable Direct Bank Transfer payment method and add instructions for your guests with the account number to pay for a booking to.
    As for the Stripe, you only need to set up webhook in case you accept payments other than credit card payments via Stripe, e.g. iDeal, Giropay etc.
    I would recommend that you contact Stripe support team regarding the issue with some events not working, as usually all of them should work fine.

    Regards,
    Andre

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Viewing 15 posts - 796 through 810 (of 1,941 total)
1 2 3 … 53 54 55 … 128 129 130