Dynamic dropdown in the appointment form not works as expected

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  • This topic has 12 replies, 2 voices, and was last updated 3 years ago by Andre Flores.
Viewing 13 posts - 1 through 13 (of 13 total)
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  • #1101671
    Michele
    Participant

    I think that the correct behaviour is that the dropdown menus should be show only the value connected with the previous selection.

    For example using your demo, services, locations, and employees should only display data that are linked to each other, otherwise, it becomes unusable:
    https://themes.getmotopress.com/edme/?refmp

    If I select “Mathematics” the dropdown menus for service, location and employees should be show only the values connected.

    Is this something that will be corrected shortly or is this a limitation that cannot be solved with your plugin?
    Thanks.

    #1102467
    Andre Flores
    Moderator

    Hello Michele,

    This is exactly how it works on the Edme demo, when selecting Mathematics category only services related to mathematics are available for selection: https://prnt.sc/11763ny.
    Let me know if this is what you are referring to.

    Regards,
    Andre

    #1102472
    Michele
    Participant

    Hello Andre,
    this is what I see in the demo (and also in the local version that I use to test your plugin):
    https://themes.getmotopress.com/edme/?refmp

    Dropdown issue

    #1102473
    Michele
    Participant

    This is the screenshot (in the previous post the link is broken):
    2021-04-08-10-17-35

    #1102800
    Michele
    Participant

    I’ve tested with Chrome and works as you said but if I use Safari browser not (desktop and mobile). I think there is a compatibility problem with this browser. Please check because I think a lot of people use a Mac or a iOS device.

    #1103957
    Andre Flores
    Moderator

    Hello Michele,

    I have passed the request for further investigation to our developers. Once I receive a feedback from them, I will immediately let you know.

    Regards,
    Andre

    #1107203
    Michele
    Participant

    News?
    I think a bug like this should be given top priority.

    #1108442
    Andre Flores
    Moderator

    Hello Michele,

    The request is already under our developers’ investigation, once there is a solution I will immediately let you know.

    Regards,
    Andre

    #1141451
    Andre Flores
    Moderator

    Hello Michele,

    I am delighted to let you know that we have released the update for the Appointment Booking plugin v. 1.3.1 with the conditional fields not functioning in Safari browser. Feel free to update the plugin to the latest version to have the issue resolved.

    Regards,
    Andre

    #1141468
    Michele
    Participant

    Thanks!

    #1141508
    Andre Flores
    Moderator
    This reply has been marked as private.
    #1141510
    Michele
    Participant
    This reply has been marked as private.
    #1141882
    Andre Flores
    Moderator
    This reply has been marked as private.
Viewing 13 posts - 1 through 13 (of 13 total)
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