- This topic has 8 replies, 4 voices, and was last updated 6 months, 3 weeks ago by Mary Evans.
- December 2, 2019 at 10:55 am #889745Trevor BairdParticipant
Hi i have looked for a solution to my issue which is I have just made my site secure with https.
Now the slider will not show up saying in Firefox part of the site is insecure.
I have tried clearing cookies and cache to no avail.
Is there a solution?December 5, 2019 at 9:01 pm #891916Adrian InceParticipantThis reply has been marked as private.December 7, 2019 at 1:00 am #892741Trevor BairdParticipant
Adrian Ince – I have not received a private reply, if that is what marked as private means?December 11, 2019 at 10:11 pm #894542Trevor BairdParticipant
Is there anybody there to reply.
Do I need to source a different slider elsewhere as I pay for updates and support but no support is forthcoming.December 12, 2019 at 4:30 pm #894814SteveKeymaster
As Adrian said in his answer the issue is the request
is loaded in a insecure context.
It should be
This is not an issue of Slider. There are several other scripts that do not work on your website.
First of all try to update your theme if any update is available.
Check theme files, find where this script loads and replace http with https.
It should be in functions.php file I think.
Let me know if it helps.
SteveDecember 14, 2019 at 2:38 pm #895419Trevor BairdParticipant
Thanks Steve – Unfortunately I cannot find the suggestion in the functions.PHPDecember 19, 2019 at 2:50 am #897131Trevor BairdParticipant
Well that has been a lot of help – so I have moved on and I am now using a different slider………………December 24, 2019 at 8:30 am #898713Trevor BairdParticipant
And here I am back again, the slider is working again, I removed a Lightbox plug In to replace it with another one and it all started working.
Still disappointed with the support here!January 21, 2020 at 11:02 am #907346Mary EvansModerator
Hello Trevor, thank you for solving the issue on your own and sharing your experience. Indeed, sometimes there can be incompatibilities with third-party plugins / themes, that can create issues. We recommend to keep MotoPress plugin updated to the latest version, since in case there is any issue, we can test it only with the latest plugin version.
Could you also specify what exactly Lightbox plugin was not compatible with Slider, for us to test the issue locally?
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