- This topic has 17 replies, 3 voices, and was last updated 6 months, 2 weeks ago by Andre Flores.
- December 2, 2019 at 10:55 am #889745Trevor BairdParticipant
Hi i have looked for a solution to my issue which is I have just made my site secure with https.
Now the slider will not show up saying in Firefox part of the site is insecure.
I have tried clearing cookies and cache to no avail.
Is there a solution?December 5, 2019 at 9:01 pm #891916Adrian InceParticipantThis reply has been marked as private.December 7, 2019 at 1:00 am #892741Trevor BairdParticipant
Adrian Ince – I have not received a private reply, if that is what marked as private means?December 11, 2019 at 10:11 pm #894542Trevor BairdParticipant
Is there anybody there to reply.
Do I need to source a different slider elsewhere as I pay for updates and support but no support is forthcoming.December 12, 2019 at 4:30 pm #894814SteveKeymaster
As Adrian said in his answer the issue is the request
is loaded in a insecure context.
It should be
This is not an issue of Slider. There are several other scripts that do not work on your website.
First of all try to update your theme if any update is available.
Check theme files, find where this script loads and replace http with https.
It should be in functions.php file I think.
Let me know if it helps.
SteveDecember 14, 2019 at 2:38 pm #895419Trevor BairdParticipant
Thanks Steve – Unfortunately I cannot find the suggestion in the functions.PHPDecember 19, 2019 at 2:50 am #897131Trevor BairdParticipant
Well that has been a lot of help – so I have moved on and I am now using a different slider………………December 24, 2019 at 8:30 am #898713Trevor BairdParticipant
And here I am back again, the slider is working again, I removed a Lightbox plug In to replace it with another one and it all started working.
Still disappointed with the support here!January 21, 2020 at 11:02 am #907346Mary EvansParticipant
Hello Trevor, thank you for solving the issue on your own and sharing your experience. Indeed, sometimes there can be incompatibilities with third-party plugins / themes, that can create issues. We recommend to keep MotoPress plugin updated to the latest version, since in case there is any issue, we can test it only with the latest plugin version.
Could you also specify what exactly Lightbox plugin was not compatible with Slider, for us to test the issue locally?
Mary EvansDecember 20, 2020 at 2:01 pm #1049423Trevor BairdParticipant
Apologies Nearly a year later and only seeing this now. I can’t remember what the Lightbox plugin was at that time.
However I am now back to the slider not working and a couple of other plugins on the home page.
I don’t know but in may be outdated PHP website host was supposed to update it today and the site is running slow as well.December 21, 2020 at 8:53 am #1049711Andre FloresModerator
The Slider should be compatible with the latest PHP version, however, the issue could have occurred after WordPress update to v. 5.6. Try downgrading the WordPress version temporary and checking whether it resolves the issue.
AndreDecember 24, 2020 at 10:07 am #1051212Trevor BairdParticipant
Many thanks for getting back to me.
To cut a long story short – I deactivated all the plugins and then activated them.
Everything worked as it should have until activating the Custom Twitter Feed.
I reached out to the developer but in the meantime they updated the plugin in to Custom Twitter Feeds Pro Personal Version 1.12.1.
I activated that and all is now well, apart from the slider now not showing title and date as I use the posts for the slider.
I will hopefully work through it.
Again many thanks for getting back to me.
Trevor.BDecember 25, 2020 at 7:25 am #1051456J. DavisKeymaster
Thanks for sharing your experience. Could you specify the WordPress version installed on your site?
J. DavisDecember 25, 2020 at 10:17 am #1051462Trevor BairdParticipant
The version of WordPress is 5.6
However as mentioned the slider is now not showing title and date as I use the posts for the slider.
It shows the style and not the macro text.
This is the original slider which used to work fine
If I create a new slider and insert text and style and use macro for the text content it will not show anything other than the background featured image.December 25, 2020 at 11:35 am #1051482J. DavisKeymaster
Thanks for your reply. At the moment the Slider plugin is not compatible with WordPress 5.6 and our developers are working to get this fixed as soon as possible. As a temporary solution, you may try downgrading WordPress. Do not forget to backup the site before down- or upgrade.
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