- This topic has 11 replies, 4 voices, and was last updated 1 year, 9 months ago by Andre Flores.
- December 27, 2020 at 10:49 am #1051848Markus HerzogParticipant
Since the new WordPress update (Current version: 5.6) the slider does not work properly. The slides can no longer change the text and also the image bounces instead of being fixed properly.
I think there is a jquery problem
RegardsDecember 28, 2020 at 10:46 am #1052112J. DavisKeymaster
Thanks for your question. At the moment the slider is not compatible with the latest WordPress 5.6. Our developers are working on this right now and hope to fix it shortly. You may try to downgrade WordPress if you need to edit the slider urgently. We recommend back-up the website before any update or downgrade.
We are terribly sorry for the temporary inconvenience.
J. DavisJanuary 15, 2021 at 4:45 pm #1059900Markus HerzogParticipant
Is there anything new yet? A few weeks have already passed.January 19, 2021 at 8:57 am #1061197Andre FloresModerator
Our developers have already fixed compatibility issues and now the Slider works fine both with WordPress v. 5.5 and v. 5.6. The update should be released shortly, most likely this week. We will keep you posted regarding this matter.
AndreJanuary 21, 2021 at 6:03 am #1062550Andre FloresModerator
I am delighted to let you know that the MotoPress Slider plugin has just been updated and should work fine with the latest WordPress version now. Feel free to update the Slider to the latest version v. 2.2.0 in order to have it working.
AndreJanuary 21, 2021 at 7:59 am #1062649Trevor BairdParticipant
Nope still not working – worse – button to insert macros has disappeared and on style tab element style still not working.January 21, 2021 at 8:21 am #1062661Trevor BairdParticipant
Style tab element has now started working!January 22, 2021 at 12:47 am #1063026Andre FloresModerator
I am glad that it is working fine for you now 🙂
AndreJanuary 22, 2021 at 4:43 am #1063162Trevor BairdParticipant
You missed my first message – button to insert macros has disappeared!January 25, 2021 at 11:29 pm #1064718Andre FloresModerator
Kindly submit a request to our Help Desk providing temporary access to your WordPress dashboard, so we take a closer look at the issue.
AndreApril 7, 2021 at 12:40 am #1101848Trevor BairdParticipant
No fix yet?April 8, 2021 at 1:07 am #1102520Andre FloresModerator
The issue is still under our developers investigation. Once there are any updates, I will immediately let you know.
- You must be logged in to reply to this topic.