Andre Flores

Forum Replies Created

Viewing 15 posts - 781 through 795 (of 1,941 total)
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  • in reply to: Slideshows arrows not working #1105970

    Hello Valerio,

    I have checked your Home and Local Interests pages and slider navigation arrows worked fine. Have you managed to resolve the issue?

    Regards,
    Andre

    in reply to: Weird messages in the booking confirmation page #1105292

    You are most welcome, I am glad I could help.
    It would be very much appreciated if you leave your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

    Thank you in advance!

    Regards,
    Andre

    in reply to: Booking Form Popup Calendar #1104605

    Hello Rachel,

    This issue is rather individual, so I am afraid there are no general recommendation on how to resolve it.
    I would also kindly ask that you submit your request to our Help Desk providing a temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Coupon code does not decrease the amount of deposit #1104603

    Hello Marco,

    Thank you for your detailed feedback, it is much appreciated.
    As I understood you would like to apply 100% coupon code to the manually added bookings and have the deposit amount deducted only, and not the whole accommodation subtotal amount, is this correct?
    If so, then you could create another coupon code with the amount equal to the deposit amount, e.g. if the deposit is set to 20%, then create 20% coupon code to have this amount deducted from the total booking price only while adding the booking manually.
    As for the options I have described in my previous response, they should also do, however, you will need to add a payment equal to the deposit amount in addition to the manually created booking, so guests could then pay the remaining balance due.
    Let me know what you think.

    Regards,
    Andre

    in reply to: Pricing on Accomodations #1104561

    Hello Linda,

    Unfortunately, there is no option in the Hotel Booking plugin to display the highest rate, it displays the current season rate by default. It is usually recommended to have the lowest price displayed, however, you may try set the “Show Lowest Price for” option under Accommodation ->Settings tab to some future date of the season with the highest price to have it displayed on the website.

    Regards,
    Andre

    in reply to: Calendar Availability #1104536
    This reply has been marked as private.
    in reply to: Show prices with tax #1104530

    Hello there,

    Thank you for your feedback, it is much appreciated.
    We are still collecting up-votes for this feature, as there are other features with more up-votes, so they have the higher priority. We understand the importance of this feature, I will contact our developers and try to speed up its implementation.

    Regards,
    Andre

    in reply to: Featured image not loading #1104521

    Hello Rachel,

    This appears to be an issue with the lazy loading, make sure your Hotel Booking plugin version is v. 3.9.3+
    If the issue persists, check your caching plugin(s) settings, if lazy loading for images is enabled then it may cause the issue with the featured image to not load.

    Regards,
    Andre

    in reply to: Weird messages in the booking confirmation page #1104518

    Hello Sophie,

    That is the child pages list, you may hide them by adding the following code under Appearance ->Customize ->Additional CSS:

    .page-id-588 .entry-child-pages-list {
    	display: none;
    }

    Regards,
    Andre

    in reply to: Google not indexing accommodation types #1104516

    Hello Ian,

    The accommodation types appears to be a simple custom post type, so there is nothing special that needs to be done for Google to index those pages. I would recommend checking your Yoast SEO configuration to make sure indexing from accommodation types is not disabled.
    As for the sitemap, there is no sitemap for accommodation types and there never was one.

    Regards,
    Andre

    in reply to: Demo Content “need code” #1104510

    Hello Christoph,

    The section you are referring to is added via Getwid blocks for Gutenberg block editor. The following blocks are used: Section and Advanced Heading.
    If you still need the code of that section you may check the source code of the demo Home page (CTRL+U) at: https://themes.getmotopress.com/booklium-bed-and-breakfast/.

    Regards,
    Andre

    in reply to: How to limit guest number in dropdown menu? #1104027

    You are most welcome, I am glad I could help!
    It would be very much appreciated if you leave your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

    Thank you in advance!

    Regards,
    Andre

    in reply to: Custom Elementor Search Results Page NO CSS NEEDED??? #1104022

    Hello Ushir,

    The Search Results page appears to be a system page, which can not be edited via Elementor for now.
    You might want to check two articles below to learn how to edit the Search Results page layout:

    https://support.motopress.com/hc/en-us/articles/360050337852-How-to-enable-list-view-for-the-Search-Results-Page-
    https://support.motopress.com/hc/en-us/articles/360040164491-How-to-display-search-results-in-several-columns-

    Regards,
    Andre

    Hello Ushir,

    Check your Media Translation options and make sure that media is translated in other languages.
    If the issue persists, submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Feature Request: Upload File Field #1104007

    Hello Maxime,

    Thank you for your feedback, I have added your up-vote to the feature request. We are currently collecting a feedback from our users regarding this feature and so far it has not been quite popular.
    If there are more requests from other users, we might consider adding the Upload file field in one of the plugin future releases.

    Regards,
    Andre

Viewing 15 posts - 781 through 795 (of 1,941 total)