Error on accomodation pages with ‘Skip results…’ enabled

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  • This topic has 2 replies, 2 voices, and was last updated 4 months ago by lynns76.
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  • #1100932
    lynns76
    Participant

    I get an error when checking for availability on the accomodation pages when I insert dates. As soon as I click the button to check availability, the following error message appears:
    “An error has occurred, please try again later.”

    The error stops when I uncheck “Skip search results page and enable direct booking from accommodation pages.”

    I also have “Redirect to the checkout page immediately after successful addition to reservation.” enabled but it doesn’t make a difference to this error.

    Please advise.

    #1101063
    Andre Flores
    Moderator

    Hello there,

    This often happens when there is a caching enabled on your website.
    Try disabling caching on pages with the availability search forms in your cache plugin settings.

    Regards,
    Andre

    #1101066
    lynns76
    Participant

    Where can I find the cache plugin settings please?

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