[Andre Flores]

Hello Luis,

We have had several updates since the issue arose, however, they have not completely resolved the issue indeed. Since Hotel Booking v. 3.9.3 release at the end of January the issue has been fixed.

Regards,
Andre

[Andre Flores]

Hello Elle,

I believe there is no option to get back to the booking confirmation page once you left it. You will need to check availability once again and proceed to checkout after that.

Regards,
Andre

[Andre Flores]

Hello Andy,

I would recommend to set the “Automatically delete sync logs older than” option to the minimum possible interval (Day) – this will prevent database from being overloaded with sync logs.

Regards,
Andre

[Andre Flores]

Hello Luis,

Kindly submit a request to our Help Desk, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello Kalvis,

You may find them in /assets/plugins/ folder of the downloaded alpenhouse.zip file.

Regards,
Andre

[Andre Flores]

Hello Joseph,

Unfortunately, there is no tutorial for this, if you have difficulties changing icons feel free to submit a request to our Help Desk, so we assist you further with this matter.

Regards,
Andre

[Andre Flores]

Hello Mario,

The issue is search results rely on the check-in/check-out date in the first place, not the selected number of adults/children. You may hide both adults and children fields in settings and create them as an additional attributes according to the directions from the previously provided article. This will make sure your guests only get those apartments that match the selected number of adults/children in search results.

Regards,
Andre

[Andre Flores]

Hello David,

Kindly submit a request to our Help Desk, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello Marco,

However, this is already possible by adding booking from the back-end or simply blocking accommodations using booking rules, could you let me know why these two options do not suit you?
If you need to book all the accommodations, you may still do that easily using one of the aforementioned options. You have a possibility to book or block all the accommodation types at once.

Regards,
Andre

[Andre Flores]

Hello there,

I am glad that you have managed to update the plugin now.

Regards,
Andre

[Andre Flores]

Hello Noel,

Kindly share the link to the page in question in a private reply, so I take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello David,

Kindly submit your request to our Help Desk providing temporary access to WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello Ryan,

So far there is no such option, as the booking is confirmed automatically while using Direct Bank Transfer or any other offline payment method. The plugin “does not know” whether money have been paid and as the booking is completed the status is changed to “Confirmed”.
I have passed your request for further investigation to our developers. If there are more requests from other users, we might consider implementing such option in one of the plugin future updates.

Anyone else who also needs this feature feel free to let us know by commenting this topic.

Regards,
Andre

[Andre Flores]

Hello Liz,

You may try hiding it by adding the following code under Appearance ->Customize ->Additional CSS:

.payment-number:last-child {
    display: none;
}

Regards,
Andre

[Andre Flores]

Hello Carla,

Kindly submit a request to our Help Desk providing temporary access to WordPress dashboard, so we take a closer look a the issue.

Regards,
Andre

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