Andre Flores

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Viewing 15 posts - 826 through 840 (of 1,936 total)
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  • Hello Joseph,

    Unfortunately, there is no tutorial for this, if you have difficulties changing icons feel free to submit a request to our Help Desk, so we assist you further with this matter.

    Regards,
    Andre

    in reply to: Wrong behaviour of search results #1098839

    Hello Mario,

    The issue is search results rely on the check-in/check-out date in the first place, not the selected number of adults/children. You may hide both adults and children fields in settings and create them as an additional attributes according to the directions from the previously provided article. This will make sure your guests only get those apartments that match the selected number of adults/children in search results.

    Regards,
    Andre

    in reply to: Change layout in search results #1098771

    Hello David,

    Kindly submit a request to our Help Desk, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Coupon code does not decrease the amount of deposit #1098303

    Hello Marco,

    However, this is already possible by adding booking from the back-end or simply blocking accommodations using booking rules, could you let me know why these two options do not suit you?
    If you need to book all the accommodations, you may still do that easily using one of the aforementioned options. You have a possibility to book or block all the accommodation types at once.

    Regards,
    Andre

    in reply to: Hotel Booking Plugin update #1098285

    Hello there,

    I am glad that you have managed to update the plugin now.

    Regards,
    Andre

    in reply to: How to style the check availability form? #1098284

    Hello Noel,

    Kindly share the link to the page in question in a private reply, so I take a closer look at the issue.

    Regards,
    Andre

    in reply to: Automatic calendar synchronization does not work #1098282

    Hello David,

    Kindly submit your request to our Help Desk providing temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Confirmation mode for Direct bank Transfer #1098281

    Hello Ryan,

    So far there is no such option, as the booking is confirmed automatically while using Direct Bank Transfer or any other offline payment method. The plugin “does not know” whether money have been paid and as the booking is completed the status is changed to “Confirmed”.
    I have passed your request for further investigation to our developers. If there are more requests from other users, we might consider implementing such option in one of the plugin future updates.

    Anyone else who also needs this feature feel free to let us know by commenting this topic.

    Regards,
    Andre

    in reply to: How to hide the status on the payment details page? #1098268

    Hello Liz,

    You may try hiding it by adding the following code under Appearance ->Customize ->Additional CSS:

    .payment-number:last-child {
        display: none;
    }

    Regards,
    Andre

    in reply to: Display Single Accommodation Type Book button #1098266

    Hello Carla,

    Kindly submit a request to our Help Desk providing temporary access to WordPress dashboard, so we take a closer look a the issue.

    Regards,
    Andre

    in reply to: Price at Choose rate different than normal #1097270

    Hello Georgios,

    This is how the plugin functions by default. Unless the number of guests is selected, the valid price can not be calculated by the plugin, therefore it requires the parameter to rely on, which is the maximum number of guests in this case.
    Once the desired number of guests is selected, the guest will see valid price.

    Regards,
    Andre

    in reply to: PayPal account optional in paypal but it doesnt work #1097269

    Hello Zlatan,

    You should make sure your have a Business PayPal account, otherwise the option to use credit card for not registered users will not be available during checkout.

    Regards,
    Andre

    in reply to: Featured image and gallery images #1097265

    Hello Jonas,

    You are most welcome.
    It would be very much appreciated of you leave your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

    Thank you in advance!

    Regards,
    Andre

    Hello Carla,

    The tab from the screenshot is available for Payment Request plugin only, it is not available in the Hotel Booking by default. Since you have commented the topic created under Payment Request plugin I have suggested that you have got the plugin as well.

    Regards,
    Andre

    in reply to: Setting up Hotel Booking for the first time #1097260

    Hello Kevin,

    You should make sure to enable the “Confirmation upon payment” mode under Accommodation ->Settings tab – only this confirmation mode allows to use online payments during booking process.

    Regards,
    Andre

Viewing 15 posts - 826 through 840 (of 1,936 total)