problems with viewing photos

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #1060460
    Christian Di Capua
    Participant

    Hello,
    I have a couple of little problems with:
    1.Villas – List View: it does not show photos properly. I have to refresh the page several times before to see a photo but after it disappears again!!!

    2. Adding a New Accommodation Type the page does not show the side block…how I do to show it?

    Thanks

    #1060844
    Luis Paulino
    Participant

    Hello,
    I got exactelly the same problem.
    The slider on the top of rooms pages has desapeared… with Firefox (PC).
    With Microsoft Edge, it works fine, on my iphone it works too.
    Strange

    Luis

    #1061238
    Andre Flores
    Moderator

    Hello there,

    The issue with the images not being displayed has been resolved by our developers already and should be included in the next plugin update. We are expecting the Hotel Booking plugin update to be released shortly.

    2. Adding a New Accommodation Type the page does not show the side block…how I do to show it?

    The issue is most likely caused by the fact that rates are not configured properly for the created accommodation type. You should make sure to have seasons and rates configured first according to directions from this article.

    Regards,
    Andre

    #1098253
    Luis Paulino
    Participant

    Hello Andre,
    i made the last update of booklium and wordpress, and i still have problems with the slideshow on the top of the room’s page. I checked the rates and seasons, they look ok.The slideshow are not displayed. It works almost fine with Chrome but not with Firefox (on PC). When i edit the room and watch the preview, the slider is “ok”. But when i check the page online the slideshow doesn’t appear. On the page where all the rooms are displayed, some rooms have pictures others not… When i started the site last year all was fine.
    Could you help me?

    #1098849
    Andre Flores
    Moderator

    Hello Luis,

    Kindly submit a request to our Help Desk, so we take a closer look at the issue.

    Regards,
    Andre

    #1099357
    Luis Paulino
    Participant

    i made the last update of plugin hotel booking this afternoon. Now all is fine!
    Ouff !
    Thanks

    ps: my problem started in december when i updated wordpress and Getwid…4 mounths for the update/correction it’s a quiet long. I would agree to pay a fair price for faster updates

    #1099403
    Andre Flores
    Moderator

    Hello Luis,

    We have had several updates since the issue arose, however, they have not completely resolved the issue indeed. Since Hotel Booking v. 3.9.3 release at the end of January the issue has been fixed.

    Regards,
    Andre

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