Andre Flores

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Viewing 15 posts - 736 through 750 (of 1,926 total)
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  • in reply to: results of the availability search #1108532
    Andre Flores
    Moderator

    Hello Patricia,

    You may hide it via CSS, simply add the following code under Appearance ->Customize ->Additional CSS:

    .mphb-rooms-quantity-wrapper.mphb-rooms-quantity-multiple {
    	display: none;
    }

    Regards,
    Andre

    in reply to: Book Directly via Availability Calendar #1108524
    Andre Flores
    Moderator

    Hello Mark,

    Dates can be selected in the booking form only, not in the availability calendar. The availability calendar is used to let your guests know which dates are available and which are not.
    We do have a feature request to allow booking process directly in the availability calendar and I have added your up-vote to it as well. In case there are more requests from other users, we might consider implementing this option in one of the plugin future updates.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Felipe,

    Unfortunately, there is no such option in the plugin, if you set the deposit to be charged it will be charged for all the bookings made on your website regardless of the total order price.
    We will take your suggestion into consideration though for future reference, thank you for that.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Michele,

    The request is already under our developers’ investigation, once there is a solution I will immediately let you know.

    Regards,
    Andre

    in reply to: Slideshows arrows not working #1107690
    Andre Flores
    Moderator

    Hello Valerio,

    It looks like a conflict with one of the additional plugins/scripts you are using on your website, as when the Developer’s Tool console is opened in the browser (F12) navigation arrows start working. I would recommend deactivating additional plugins you have got and then activating them one-by-one to find out which one exactly causes the issue.

    Regards,
    Andre

    in reply to: Extra Services during customer stay #1107685
    Andre Flores
    Moderator

    Hello there,

    Unfortunately, there is no option to allow your guests ordering services separately on the website, they can be added along with the booking only.
    As an option your guests may request adding some services to their stay directly from the admin/manager, and then you will use Edit Booking functionality in the WordPress dashboard and add extra service to existing booking.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello there,

    First of all, it should be mentioned that the Payment Request add-on is used to either request the balance due once the deposit was paid or the full booking amount in case the booking was confirmed manually by the admin.
    If your guests would like to order additional services after the booking was totally paid, you may add them manually via dashboard using Edit Booking functionality. Once you edited the booking and added extra services, you will be able to send out the payment request link to your guests, so they could pay the balance due. The shortcode should not be included on the booking confirmation page, it should be added to a separate page, which will then be selected next to “Payment Request Page” option under Accommodation ->Settings ->Extensions ->Payment Request: https://prnt.sc/11p1gb1. This will allow your guests to proceed with the balance due payment: https://prnt.sc/11p1ikx.

    Regards,
    Andre

    in reply to: Weird issue with mphb_availability_calendar #1107678
    Andre Flores
    Moderator

    Hello Fenton,

    Are your rv sites added as accommodation types or accommodations? It should be mentioned that only accommodation type ID’s can be used in the shortcode, not the accommodation ones.
    Also, the calendar might be not displayed because of missing or improperly configured rates, make sure rates are set up properly for your rv sites.

    Regards,
    Andre

    in reply to: Featured image not loading #1107673
    Andre Flores
    Moderator
    This reply has been marked as private.
    in reply to: Possible to automatically charge remaining balance? #1107672
    Andre Flores
    Moderator

    Hello Fenton,

    Unfortunately, there is no such option, as the plugin does not allow keeping credit card data in its system by default, so no automatic charges can be made within default plugin functionality.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello there,

    There is a possibility to book any number of rooms (accommodations) available for each accommodation type, you may find an example in this demo. As you can se you may book several accommodations of each accommodation type at a time: https://prnt.sc/11p09xw.

    Regards,
    Andre

    in reply to: Show prices with tax #1107663
    Andre Flores
    Moderator

    Thank you for your feedback, I will make sure to pass it to our developers and hopefully they will select this feature for development in the nearest future.
    I will keep you updated on this matter.

    Regards,
    Andre

    in reply to: Feature Request: SMS notifications #1107655
    Andre Flores
    Moderator

    Hello Mathieu,

    You will find screenshots in my previous reply, the product name is displayed on WooCommerce Checkout page. As for the API Rest orders, I will need to check it with our developers. Kindly submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Ally,

    Thank you for your up-vote, it has been counted.

    Regards,
    Andre

    in reply to: Variable Pricing NOT Working #1106841
    Andre Flores
    Moderator

    Hello Samntha,

    Thank you for sharing your insights, I hope it will help other users with similar issues.

    Regards,
    Andre

Viewing 15 posts - 736 through 750 (of 1,926 total)