Forum Replies Created
- AuthorPosts
- July 8, 2021 at 11:49 pm in reply to: notification tag is not replaced with accomodation notification #1154113
Andre Flores
ModeratorHello there,
I was unable to replicate the issue locally, notifications always arrive to the inbox regardless of how many days before check-in they should be sent. I would recommend installing WP Crontrol plugin and checking whether notifications are scheduled to be sent automatically.
If there is no luck with the issue, kindly submit a request to our Help Desk providing temporary access to your WordPress dashboard, so we take a closer look at the issue on your website.Regards,
AndreAndre Flores
ModeratorYou are most welcome. It would be very much appreciated if you share your positive feedback about the Villagio theme at: https://motopress.com/products/villagio/#edd-reviews-respond.
Thank you in advance!
July 8, 2021 at 11:06 pm in reply to: Collect data for specific accommodation types only during checkout #1154106Andre Flores
ModeratorHello Eric,
Unfortunately, there is no option to request/collect additional data depending on the booked accommodation type. If you add more fields to the Checkout page, they will be available regardless of what accommodation type is being booked.
As a workaround you may add a note to your guests to fill in certain fields on Checkout only in case they book specific accommodation.Regards,
AndreAndre Flores
ModeratorHello Maurice,
The issue has been passed for further investigation to our developers, once we receive any feedback regarding this matter from them, we will immediately let you know.
Thank you for cooperation.Regards,
AndreAndre Flores
ModeratorHello Maurice,
Yes, I have found your tickets and see the issues you have faced recently. I am sure this will be resolved soon and hope you will remain our happy Customer!
Regards,
AndreAndre Flores
ModeratorHello Sergio,
The issue requires some extra attention, I would kindly ask that you submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard, so we take a closer look at the issue you are facing.
Regards,
AndreJuly 8, 2021 at 10:41 pm in reply to: “Uploads directory is not writable” when generating reports #1154095Andre Flores
ModeratorThank you!
Andre Flores
ModeratorHello there,
Unfortunately, there is no option to make booking ID’s matching payment ID’s. Both “Bookings” and “Payments” appear to be custom post types, which means their ID’s are generated automatically by WordPress and there is no option to change them. There are no instances in WordPress with identical ID’s – this is how WordPress functions by default.
Regards,
AndreAndre Flores
ModeratorHello Guys,
Thank you all for your feedback, it is much appreciated! I have added your up-votes to the feature request.
Regards,
AndreAndre Flores
ModeratorHello Carlana,
Kindly perform changes provided in this topic in order to make the “Notes” field required.
Regards,
AndreAndre Flores
ModeratorHello Carlana,
Kindly specify what changes exactly you would like to perform to checkout form, I will gladly provide you with an alternative solution if there is any.
Regards,
AndreJuly 8, 2021 at 1:13 am in reply to: “Uploads directory is not writable” when generating reports #1153663Andre Flores
ModeratorHello Andrea,
I would kindly ask that you submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard, so we take a closer look at the issue you are facing.
Regards,
AndreJuly 8, 2021 at 1:10 am in reply to: Availability Calendar – Show fully booked dates on general calendar #1153660Andre Flores
ModeratorHello Marcel,
Thank you for your feedback, your up-vote has been counted.
Regards,
AndreJuly 8, 2021 at 1:09 am in reply to: Availability Calendar – Show fully booked dates on general calendar #1153657Andre Flores
ModeratorHello Leen,
You are most welcome, I am glad I could help 🙂 It would be very much appreciated if you share your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.
Thank you in advance!
Regards,
AndreAndre Flores
ModeratorHello Mike,
You should highlight the column, where the image along with the text is located, and then navigate to Style tab to be able to replace the image: https://prnt.sc/19g6ns7.
Regards,
Andre - AuthorPosts