- This topic has 5 replies, 2 voices, and was last updated 2 weeks, 4 days ago by Andre Flores.
- June 21, 2021 at 3:56 am #1144857Maurice CouwenbergParticipant
in my general settings of payment request, I refer to the dutch page for payment request. This page is translated to EN, GE and PT. If I switch language at the payment request config page, it is not possible to select the translated page at the setting “Payment Request Page”.
if I receive reservations from the various language sites, the “Payment request link to send manually” in the reservation, is always referring to the dutch payment request landing page and not towards the correct language payment request page.
example from test reservation made on portugese language reservation page: https://casacantiga.eu/betalingsverzoek/?key=booking_14597_60d0764aa6eff9.60184548
Any tips how to solve this?June 21, 2021 at 4:50 am #1144878Maurice CouwenbergParticipant
in addition, I have now translated the emails. The emails refer to the payment request status with the shortcode %booking_payment_request_link%.
in all languages it refers to the dutch payment request page…similar as my question above
mauriceJune 24, 2021 at 11:27 pm #1147088Andre FloresModerator
I have made a test reservation in Portuguese on your website and received Portuguese confirmation email. Unfortunately, I have not received a link to pay the balance due, could you send it to my email? It would be also appreciated if you submit a request to our Help Desk regarding this matter providing temporary access to WordPress dashboard, so I could take a closer look at the issue.
AndreJune 26, 2021 at 8:39 am #1148062Maurice CouwenbergParticipant
You have received an email with confirmation of reservation. We ask for manual payment in this email. We do not (yet) refer to the “payment reminder function / page”. I created a ticket at the support desk with my configuration description and test cases for your analyses + create login for support desk
Look forward for your support
MauriceJuly 8, 2021 at 12:27 pm #1153986Maurice CouwenbergParticipant
Just to inform you that the add on is not working for more languages. Just received the feedback from the support team.
So I am left behind very disappointed. Spent a lot of time on it and the add on was one of the reasons to buy MPHB as membership customer. The same is valid for the notifier add on.
I hope I hear soon when the add ons can work for more languages, otherwise this winter I will change the MPHB system for another system with these functionalities that works in all languages.
MauriceJuly 8, 2021 at 10:57 pm #1154104Andre FloresModerator
The issue has been passed for further investigation to our developers, once we receive any feedback regarding this matter from them, we will immediately let you know.
Thank you for cooperation.
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