Cancellation confirmation

Free and Premium WordPress Plugins & Themes Forums WordPress Plugins Hotel Booking Cancellation confirmation

  • This topic has 15 replies, 11 voices, and was last updated 3 months ago by Andre Flores.
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  • Author
    Posts
  • April 27, 2020 at 11:58 pm #947433
    Ryan Labelle
    Participant

    After booking, the confirmation email is generated and sent to customer, it contains cancellation link for the booking. Once the customer clicks that link in their emai, their booking is cancelled automatically without giving any warning or reconfirm. It would be better to confirm cancellation before processing, no? Is it possible?

    Thanks so much. You guys are awesome!

    April 28, 2020 at 2:43 pm #947702
    Mary Evans
    Participant

    Hello Ryan,

    For now, when a guest clicks the cancellation link, the booking cancels automatically right away.
    Nevertheless, we’ve added your request for guests to confirm cancellation when clicking the cancellation link, to our feature requests list.
    In case anybody else needs this feature, feel free to leave your upvotes here.
    We will notify you as soon as the request gets released.

    Best Regards,
    M. Evans

    April 28, 2020 at 8:57 pm #947838
    Ryan Labelle
    Participant

    Thanks Mary! I think it’s a good one, just from a UX perspective.

    April 28, 2020 at 11:53 pm #947870
    Thomas Kolnowski
    Participant

    Please add us to the upvote list – this would be a nice enhancement for our hotelier clients.

    Thomas Kolnowski
    Digitized House Media, LLC

    May 12, 2020 at 7:56 am #952711
    Andre Flores
    Moderator

    Hi, Thomas!

    Your up-vote has been counted, thank you for your feedback.

    Regards,
    Andre

    November 16, 2020 at 2:37 pm #1030499
    Riccardo
    Participant

    Please add me to the upvote list…thanks

    Abruzzoliving

    November 17, 2020 at 1:36 pm #1031233
    Maria Sarantinou
    Participant

    up

    November 19, 2020 at 8:18 am #1032195
    Andre Flores
    Moderator

    Hello Riccardo and Maria,

    Thanks for your up-votes, they both have been counted.

    Regards,
    Andre

    March 28, 2021 at 4:21 pm #1096455
    Sarah Kuglin
    Participant

    Up voting.

    April 25, 2021 at 7:49 am #1111416
    Mario Morshäuser
    Participant

    Please add me to the upvote list…thanks

    April 26, 2021 at 2:11 am #1111732
    Andre Flores
    Moderator

    Hello Mario,

    Thanks, your up-vote has been counted and added to the feature request.

    Regards,
    Andre

    May 24, 2021 at 11:17 am #1127052
    Kerry Miller
    Participant

    Upvote!

    July 6, 2021 at 2:19 pm #1152926
    Theresa Martin
    Participant

    Upvote from us, as well!

    July 9, 2021 at 2:39 am #1154241
    Frédéric LALINNE
    Participant

    me too 🙂

    July 12, 2021 at 1:57 am #1155057
    Andre Flores
    Moderator

    Thank you for all your up-votes, they have been counted 🙂

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