- This topic has 8 replies, 7 voices, and was last updated 3 weeks ago by Sarah Kuglin.
- April 27, 2020 at 11:58 pm #947433Ryan LabelleParticipant
After booking, the confirmation email is generated and sent to customer, it contains cancellation link for the booking. Once the customer clicks that link in their emai, their booking is cancelled automatically without giving any warning or reconfirm. It would be better to confirm cancellation before processing, no? Is it possible?
Thanks so much. You guys are awesome!April 28, 2020 at 2:43 pm #947702Mary EvansParticipant
For now, when a guest clicks the cancellation link, the booking cancels automatically right away.
Nevertheless, we’ve added your request for guests to confirm cancellation when clicking the cancellation link, to our feature requests list.
In case anybody else needs this feature, feel free to leave your upvotes here.
We will notify you as soon as the request gets released.
M. EvansApril 28, 2020 at 8:57 pm #947838Ryan LabelleParticipant
Thanks Mary! I think it’s a good one, just from a UX perspective.April 28, 2020 at 11:53 pm #947870Thomas KolnowskiParticipant
Please add us to the upvote list – this would be a nice enhancement for our hotelier clients.
Digitized House Media, LLCMay 12, 2020 at 7:56 am #952711Andre FloresModerator
Your up-vote has been counted, thank you for your feedback.
AndreNovember 16, 2020 at 2:37 pm #1030499RiccardoParticipant
Please add me to the upvote list…thanks
AbruzzolivingNovember 17, 2020 at 1:36 pm #1031233Maria SarantinouParticipant
upNovember 19, 2020 at 8:18 am #1032195Andre FloresModerator
Hello Riccardo and Maria,
Thanks for your up-votes, they both have been counted.
AndreMarch 28, 2021 at 4:21 pm #1096455Sarah KuglinParticipant
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