Cancellation confirmation

[Ryan Labelle]

After booking, the confirmation email is generated and sent to customer, it contains cancellation link for the booking. Once the customer clicks that link in their emai, their booking is cancelled automatically without giving any warning or reconfirm. It would be better to confirm cancellation before processing, no? Is it possible?

Thanks so much. You guys are awesome!

[Mary Evans]

Hello Ryan,

For now, when a guest clicks the cancellation link, the booking cancels automatically right away.
Nevertheless, we’ve added your request for guests to confirm cancellation when clicking the cancellation link, to our feature requests list.
In case anybody else needs this feature, feel free to leave your upvotes here.
We will notify you as soon as the request gets released.

Best Regards,
M. Evans

[Ryan Labelle]

Thanks Mary! I think it’s a good one, just from a UX perspective.

[Thomas Kolnowski]

Please add us to the upvote list – this would be a nice enhancement for our hotelier clients.

Thomas Kolnowski
Digitized House Media, LLC

[Andre Flores]

Hi, Thomas!

Your up-vote has been counted, thank you for your feedback.

Regards,
Andre

[Riccardo]

Please add me to the upvote list…thanks

Abruzzoliving

[Maria Sarantinou]

up

[Andre Flores]

Hello Riccardo and Maria,

Thanks for your up-votes, they both have been counted.

Regards,
Andre

[Sarah Kuglin]

Up voting.

[Author]

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