Buffer time after booking

[Jean-paul Collaert]

If you schedule a 45 min time after an appointment, in the email you get the 45 minutes are counted, which, in my opinion, gives a fake impression to the client because he or she thinks they have 45 min extra ?
Is there a way to not show this to the client ?

Thanks in advance

[J. Davis]

Hi Jean-Paul,
The default Reservation Details template includes the email tags with buffer time: ‘… from {start_buffer_time} till {end_buffer_time}…’. You can change it by navigating to Appointment > Settings > Emails > Customer Reservation Details. You can use email tags Start time – {start_time} and End time – {end_time} instead of buffer email tags.

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