J. Davis

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Viewing 15 posts - 901 through 915 (of 3,452 total)
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  • in reply to: How to add lightbox image gallery #1441929

    I’ve just found the details here https://motopress.com/forums/topic/no-lightbox-for-galleries-issue-due-to-upgrade-of-hotel-booking/#post-1441099
    I will send a reply at that topic shortly

    in reply to: How to add lightbox image gallery #1441926

    Hi Giovanni,

    Could you please describe the details of the issue you have faced? What exactly theme do you use and where exactly do you want to enable lightbox on your site? Do you have any examples or page URLs?

    best regards,
    John Davis

    in reply to: problems with Booking Rule #1441925

    Hi John,

    Thanks for your question. Perhaps there are too many booking rules and you need to contact your hosting provider asking them to increase the value of the max_input_vars parameter.

    best regards,
    John Davis

    in reply to: Channel Manager #1441904

    Thanks for your upvote. It has been added to the request.

    in reply to: Problem with reservation #1441902

    Hi James,

    I see you have submitted a request. Please follow the recommendations of our agents and do not forget to reply to us if that does not help resolve the issue with the calendar.

    best regards,
    John Davis

    in reply to: Sorry, there are no services, employees or locations to book. #1441504

    Hi Alexander,

    Thanks for your question. I guess we have sorted this out in your open support request. Let me know if you have any additional questions.

    best regards,
    John Davis

    in reply to: Cancellation link in Booking History #1441502

    Hi Alessio,

    There is no option to add a cancelation link to the account page of the customers. We may add such a request to our list of features if you could explain it in more detail. Do you mean the cancelation link should be available for future bookings only?

    best regards,
    John Davis

    in reply to: Change url of Read more button on home page slider #1441483

    Hi Chineta,

    Thanks for letting me know. Feel free to ask additional questions.

    best regards,
    John Davis

    in reply to: Customer Email template when Reserve is in Pending Payment status #1441481

    Hi,

    Thanks for your question. When you navigate to Accommodation > Settings > Payment Gateways > Direct Back Transfer you may set up Payment Instructions Email Template. This email template is sent to a customer after the booking is placed. When you add a payment for this booking and change the status to Confirmed then there is sent the mail template from Accommodation > Settings > Customer Emails – Approved Booking Email. Email that will be sent to the customer when the booking is approved.

    best regards,
    John Davis

    in reply to: Booking confirmation book now button message #1441476

    Hi Shubham,

    It is possible to change the texts of the Hotel Booking plugin by editing its translations. You may use the Loco Translate plugin to be able to edit translations right on the dashboard of your site.

    best regards,
    John Davis

    in reply to: Auto Confirm Reserve in Direct Bank Transfer #1441474

    Hi,

    Thank you for your question. Unfortunately, there is no such option in the plugin anymore. This feature was heavily requested by MotoPress users, so we’ve implemented it in the plugin. So far the only option to revert it is to use the previous Hotel Booking version.

    best regards,
    John Davis

    in reply to: Fees by payment gateway #1441458

    Hi Nicole,

    Thanks for your feedback. We have such a task in our list of features so I’ve added your upvote. We will update this topic once we have any news.

    best regards,
    John Davis

    in reply to: Set starting month for availability calendar #1441455

    Hi Nicole,

    Thanks for your feedback I clearly understand it. We will notify you when we have any news.

    best regards,
    John Davis

    in reply to: Pricing Display Issue with Booklium Theme on Motopress #1441453

    Hi Claude,

    Thanks for your question. You may follow this article to learn how to set different prices for weekdays and weekends https://support.motopress.com/hc/en-us/articles/360039563612-How-To-Create-Different-Prices-For-Weekdays-And-Weekends
    After that, you may add a variable price for 7 nights following another article https://support.motopress.com/hc/en-us/articles/360056921091-How-to-set-prices-depending-on-a-number-of-booked-nights-

    best regards,
    John Davis

    in reply to: How to prevent overlapping seasons with different rules? #1439876

    Hi Darryl,

    Thanks for contacting us. The booking rules depend on the check-in date. Since the check-in date is a part of the season where any day can be selected as a check-out it populates on another season.
    If you wish to disable the check-out from July 8 then you may navigate to Bookings > Booking Rules and add a Block Accommodation rule that does not allow Check-Out from July 9 to July 14. You may also add the same rule for the dates from July 16 to July 21 if there is no maximum stay rule enabled.

    best regards,
    John Davis

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Viewing 15 posts - 901 through 915 (of 3,452 total)
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