J. Davis

Forum Replies Created

Viewing 15 posts - 391 through 405 (of 3,450 total)
  • Author
    Posts
  • in reply to: live currency #1622560

    Hi, It is possible to add a currency switcher by using the mentioned add-on only. There is no such option in the Hotel Booking plugin by default. You may watch the video on the plugin’s page to learn how it works.

    in reply to: Check In/Out Status #1622540

    Thanks for your feedback. I will add this request to our list of features.

    As for the ‘Ready For Check In’ or ‘Paid’ status – what if the owner charges the guest on arrival fully or partially (when the deposit payment is enabled). How can the plugin know when the booking is ready for check-in to assign this status? Thanks

    Hi, that option should not affect the email delivery. You may check this article to learn how to this payment gateways works https://motopress.com/document/hotel-booking-direct-bank-transfer/

    in reply to: Partial refund #1622514

    Thanks. for your reply. The information about transactions including partial refunds can be found in the payment gateway account (Stripe, PayPal, etc). As for the website dashboard, you can add it as a Booking Note at the moment. You can find it at the bottom of the page when you edit any Booking.

    in reply to: Allow Multiple Bookings Per Appointment #1621997

    Hi, Here is a description of the feature https://www.youtube.com/watch?v=nv4qSv8xSe0
    Here is a post that explains how the capacity works https://motopress.com/blog/service-capacity-appointment-booking-1-3-1/

    in reply to: Check In/Out Status #1621969

    Hi, do you mean you would like to add new statuses here https://prnt.sc/uYYNUlt6IpW4 and they should be changed automatically depending on the payment check-in and check-out dates?

    in reply to: Credit Status #1621963

    Hi Jonathan,
    The statuses like Abandoned or Canceled may incorrectly display information in the report revenue charts at Bookings > Reports. So I would not recommend using these statuses for successful reservations in the past.

    in reply to: “Book Now” Button Does Not Work #1621929

    Hi Jose,
    I see one of our agents works with you on this ticket. Please check his latest reply and do not hesitate to ask any additional questions there.

    in reply to: Partial refund #1621923

    Hi, when you give a partial refund you may go to Bookings > Payment History and edit the price of the existing payment. It will be updated for the payment request too if you use it. For example, the booking price was 500, the guest paid $250 as a deposit. You submitted a refund of $50 and edited the paid amount to $200. If you need to change the total amount for the booking you can also go to edit the booking and change the Booking Total price there.

    Hi,
    I’d recommend you check the status and logs of the related payment at Bookings > Payment History and related order at WooCommerce > Order. Feel free to submit a request to our support team so we can take a closer look at it.

    in reply to: Price including taxes #1617628

    Hi Alexander,
    The price displayed will depend on whether a traveler specified their arrival and departure dates and the number of guests – so that per-guest and per-day charges can be included, too. So the sum calculated is based on the guest’s search parameters only. The plugin can not calculate the taxes without knowing the length of the stay or the number of guests. You can read more on our post https://motopress.com/blog/taxes-fees-property-rate-hotel-booking-3-9-8/

    in reply to: 10% off in all bookings #1617625

    Hi Ricardo, There is no such an option in the plugin.

    in reply to: Displaying Bed Type Selection on Frontend #1617624

    Hi Cristian,

    I can suggest you adding the bed types as Services https://motopress.com/document/hotel-booking-add-services/ Thus the guest will select each bed type as a service on the checkout page.
    Or you can use our Checkout Editor addon to add custom fields to let the guest select the bed types within ‘Your Information’ form on the checkout.

    in reply to: Display Weeklong Availability #1617609

    Hi, you can also try the following styled to color the booked dates in red and available in green:

    .datepick-popup .mphb-datepicker-slate-blue.mphb-datepick-popup.mphb-check-in-datepick .datepick-month td .mphb-not-check-in-date:not(.mphb-past-date), .datepick-popup .mphb-datepicker-slate-blue.mphb-datepick-popup.mphb-check-out-datepick .datepick-month td .mphb-not-check-out-date:not(.mphb-past-date)  {
      text-decoration: none;
      background:#007e00;
    }
    
    .datepick-popup .mphb-datepicker-slate-blue.mphb-datepick-popup.mphb-check-in-datepick .datepick-month td .mphb-booked-date.mphb-unselectable-date, .datepick-popup .mphb-datepicker-slate-blue.mphb-datepick-popup.mphb-check-out-datepick .datepick-month td .mphb-booked-date.mphb-unselectable-date{
        background:#bd0000;
    }

    You can read different articles on how to inspect the classes of the elements on the pages of the websites and how to add custom styles for them.

    in reply to: booking workflow #1617583

    Hi Andrea,
    Thanks for your feedback. It will be possible on one of the next updates.

Viewing 15 posts - 391 through 405 (of 3,450 total)