Andre Flores

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Viewing 15 posts - 976 through 990 (of 1,936 total)
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  • in reply to: Change booked Room #1080348

    Hello Georgios,

    Unfortunately, there is no ETA on when the theme will be updated as our developers are currently busy with other priority tasks.
    If you do not want to wait for the theme update and would like to get automatic plugin updates regardless of the theme version you may get the Hotel Booking plugin license separately.

    Regards,
    Andre

    in reply to: Feature request: Shading or Different Colors for Imported Bookings #1080334

    Hello there,

    The code is indeed located in plugin CSS files and has the higher priority – this is the reason you my face issues with overriding it under Additional CSS section.
    Changing the code in plugin files is not a good way to handle this, as they will be lost each time the plugin is updated.
    I would use some third-party solution for this, as Thomas advised in his latest reply.

    Regards,
    Andre

    in reply to: Change Accommodation title on reservation page #1080332

    Hello Perry,

    Here is the source text for the “Accommodation #1” on the Checkout page: https://prnt.sc/106d0st.

    Regards,
    Andre

    in reply to: Country of residence form field marked as required #1080322

    Hello Perry,

    It is now possible to achieve this with our great Checkout Fields add-on for Hotel Booking – it allows editing/removing existing and adding new fields to the Checkout form.

    Regards,
    Andre

    in reply to: booking rules issue- check in/out Friday/Friday and Saterday/saterday #1080321

    Hello Maurice,

    1. Booking rules indeed depend on the check-in date, the check-out date is not taken into consideration, therefore if you check-in during Season A, the rules for that exact season will be applied, even if the check-out date falls on Season B.

    2. According to our developers there are no limitations on the number of booking rules or any other instances in the Hotel Booking plugin, unless there are some limitations on the server, e.g. max_input_vars directive.

    Regards,
    Andre

    in reply to: Calendar Availability #1080310

    Hello Jerri,

    As Maurice mentioned in his reply, you should check your seasons and rates and make sure they are configured for longer than 6 months ahead.

    Regards,
    Andre

    in reply to: Using mphb_rooms shortcode – can I order by price? #1079596

    Hello Ian,

    There is no ordering by price option in the [mphb_rooms] shortcode indeed. You may try ordering accommodations by menu_order and set the ordering for each accommodation type matching the pricing order: https://prnt.sc/105kcpl.

    Regards,
    Andre

    in reply to: Sucuri alerts with Hotel Booking plugin 3.9.3 #1079588

    Hello Steve,

    You are most welcome, I am glad that we could help 🙂
    It would be very much appreciated if you leave your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

    Thank you in advance!

    Regards,
    Andre

    in reply to: Synchronization of External Calendar always in WAITING #1079587

    Hello Luciano,

    The ticket is still open and we are working on the issue, you will receive an update in the ticket.

    Regards,
    Andre

    in reply to: Display Single Accommodation Type Book button #1079584

    Hello Lee,

    The “Book” button redirects you to a single accommodation type page, which has its own layout. You may edit that page using directions from this article.

    Regards,
    Andre

    in reply to: When i try to do a booking i get this! #1079582

    Hello Frank,

    This message may also be presented in one of your pages, e.g. Reservation Received page. Make sure to find the page and translate it to your language as well.
    If the issue persists, kindly submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard.

    Regards,
    Andre

    in reply to: Invoice has different prices than actual booking price #1079575

    Hello Mathieu,

    Looks like the issue is caused by the reason the Checkout Fields plugin is already up-to-date – it can not be updated. Try deactivating the plugin and then activating it back – the message to update it should disappear.
    After that you should be able to update other plugins without any issues.

    Regards,
    Andre

    in reply to: Not able to delete default information on accomodation type pages #1079557

    Hello Robert,

    You are most welcome, I am glad I could help 🙂
    It would be very much appreciated if you leave your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

    Thank you in advance!

    Regards,
    Andre

    in reply to: Reports: line breaks problem on CSV export with textarea html fields. #1079556

    Hello Mathieu,

    Thank you for reporting the issue. I will make sure to pass it for further investigation to our developers.

    Regards,
    Andre

    in reply to: Sucuri alerts with Hotel Booking plugin 3.9.3 #1078292

    Hello Steve,

    I am delighted to let you know that we have just released the Hotel Booking v. 3.9.4 with Sucuri Security plugin conflict fix included. Feel free to update the plugin to the latest version in order to have the issue fixed.

    Regards,
    Andre

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Viewing 15 posts - 976 through 990 (of 1,936 total)
1 2 3 … 65 66 67 … 128 129 130