Synchronization of External Calendar always in WAITING

[Luciano Cicerchia]

Hi!
Suddenly the external calendar synchronization stopped working and every time I hit on Sync External Calendar, it stays in WAITING for ever.

Moreover, if I try to import a calendar manually, it stays in 0% and nothing happens.

I need a solution asap please

Thanks
Luciano

[Peter Hanula]

Hello,
I had the same problem. Removing the connection links and creating the connections again did the trick.
Try that, it solved my problem, I hope it will also solve yours.

[Luciano Cicerchia]

Hi Peter,
Thanks for helping. Regretfully, I tried that solution but nothing happened 🙁

I´ve already created a support ticket and waiting to be reached out

[Andre Flores]

Hello Luciano,

We will continue working on the issue in ticket #35600, kindly expect a response there.

Regards,
Andre

[Luciano Cicerchia]

Sounds good, thanks a lot!

[Luciano Cicerchia]

Hi Andre, is there any updates on this issue? I haven´t received any on the support ticket #35600

[Andre Flores]

Hello Luciano,

No worries at all, you will get an update regarding the issue shortly.

Regards,
Andre

[Luciano Cicerchia]

Hi Andre,

There is part of this ticket that is still not resolved. Did u have any chance to look at it? (The report is still stucked in Processing). I´ve sent you an email regarding this on the 18th but still no answer.

Thanks
Luciano

[Andre Flores]

Hello Luciano,

The ticket is still open and we are working on the issue, you will receive an update in the ticket.

Regards,
Andre

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