- This topic has 8 replies, 3 voices, and was last updated 8 months ago by Andre Flores.
- February 11, 2021 at 2:40 pm #1073140Luciano CicerchiaParticipant
Suddenly the external calendar synchronization stopped working and every time I hit on Sync External Calendar, it stays in WAITING for ever.
Moreover, if I try to import a calendar manually, it stays in 0% and nothing happens.
I need a solution asap please
LucianoFebruary 12, 2021 at 12:03 am #1073217Peter HanulaParticipant
I had the same problem. Removing the connection links and creating the connections again did the trick.
Try that, it solved my problem, I hope it will also solve yours.February 14, 2021 at 1:44 pm #1074232Luciano CicerchiaParticipant
Thanks for helping. Regretfully, I tried that solution but nothing happened 🙁
I´ve already created a support ticket and waiting to be reached outFebruary 15, 2021 at 6:03 am #1074505Andre FloresModerator
We will continue working on the issue in ticket #35600, kindly expect a response there.
AndreFebruary 15, 2021 at 6:04 am #1074508Luciano CicerchiaParticipant
Sounds good, thanks a lot!February 17, 2021 at 3:58 am #1076002Luciano CicerchiaParticipant
Hi Andre, is there any updates on this issue? I haven´t received any on the support ticket #35600February 18, 2021 at 1:43 am #1076513Andre FloresModerator
No worries at all, you will get an update regarding the issue shortly.
AndreFebruary 22, 2021 at 9:49 am #1078531Luciano CicerchiaParticipant
There is part of this ticket that is still not resolved. Did u have any chance to look at it? (The report is still stucked in Processing). I´ve sent you an email regarding this on the 18th but still no answer.
LucianoFebruary 24, 2021 at 1:05 am #1079587Andre FloresModerator
The ticket is still open and we are working on the issue, you will receive an update in the ticket.
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