[Andre Flores]

Hello there,

Try to re-run automatic synchronization cron by setting synchronization time using “Clock” option under Accommodation ->Settings. Once it is done, the cron event should appear in the list of events.

Regards,
Andre

[Andre Flores]

Hello there,

Thank you for your suggestion. We do have such feature request and I have added your up-vote to it as well. If there are more requests from other users, we might consider implementing this feature in future.

Regards,
Andre

[Andre Flores]

Hello Jérémy,

There is no option to charge the remaining balance due automatically in the plugin by default. The issue is the Hotel Booking does not keep credit card details in its system, so there is no way to charge guests automatically.
This might be achieved by means of our WooCommerce Payments add-on + some additional plugins, e.g. WooCommerce Offline Credit Card Payment Method or Offline Credit Card Processing for WooCommerce. Some of Hotel Booking users were able to set up aforementioned plugins to keep credit card details and be able to charge guests using them.

Regards,
Andre

[Andre Flores]

Hello Jérémy,

Thank you for your up-vote. This feature has not been considered to be implemented by our development team so far. We keep collecting feedback from our users, however it does not guarantee that the feature will be indeed implemented to the plugin. Anyway, I would like to thank you for your feedback and apologize for any inconvenience.

Best regards,
Andre

[Andre Flores]

Hello there,

Currently there are no updates regarding this matter, unfortunately. We do have this as a feature request, however, it has not been selected for development as of yet. If there are any updates from our development team, we will let you know in this topic.

Regards,
Andre

[Andre Flores]

Hello Hendrik,

You may add cleaning as a Fee, so it is obligatory while booking a stay. Adding cleaning as a Fee is quite flexible, as you may charge it per accommodation/per day or make it a one-off fee by setting the “Limit” option to 1 day.

Regards,
Andre

[Andre Flores]

Hello Erwin,

There are no updates regarding this request at the moment. We keep collecting feedback from MotoPress users and have this tagged as a feature request, however, our developers have not selected this feature for development as of yet.
If there are any updates regarding this matter, we will immediately let you know.

Regards,
Andre

[Andre Flores]

Hello Antoine,

The fact that synchronization works when you manually sync your calendars means that the iCal link is valid and accepted by Booking.com. I would recommend that you contact Booking.com support team, so they check this matter at their end, as the Hotel Booking does not force its calendars to be imported to external calendars automatically, it just makes sure that the iCal file is updated instantly with valid data. The Booking.com system is the one that fetches the data from the Hotel Booking iCal file.

Regards,
Andre

[Andre Flores]

Hello Maximilian,

We keep collecting up-votes from MotoPress users for now, the feature has not been selected for development as of yet. If there are any updates regarding this matter, we will immediately let you know.

Regards,
Andre

[Andre Flores]

Hello Sandro,

In this case you may try translating “Close” text via Loco Translate plugin. You will need to edit the string within Stratum Mega Menu plugin itself: https://prnt.sc/dH7387gY_hkl.

Regards,
Andre

[Andre Flores]

Hello Ban,

Try to perform steps from this reply. Also I was unable to check your website due to “The requested URL could not be retrieved” error.

Regards,
Andre

[Andre Flores]

Hi István,

This is how manually adding bookings functions at the moment. We do have such feature request and I have added your up-vote to it. In case there are more requests from other users, we might consider implementing such a possibility in future.
Meanwhile, you may create booking using your own or dummy email, e.g. [email protected]. Once the booking is created, you may change the booking status to Pending, change the email address to the guest’s one and then switch the status to Confirmed to send out all the required notifications.

Regards,
Andre

[Andre Flores]

Hi Nathaniel,

The best way to do that automatically would be using our Notifier add-on, which allows sending out automatic emails with nay desired information to your guests. You may attach a link to the contract to one of such emails, so your guests sign it up and send back to you.

Regards,
Andre

[Andre Flores]

Hi everyone,

I am delighted to let you know that we have released the Checkout Fields add-on update v. 1.0.5 with the possibility to allow files uploading. Please note that the add-on requires the Hotel Booking v. 4.3.0. Feel free to update both plugins to the latest versions to allow your guests to upload files during checkout.

Best regards,
Andre Flores

[Andre Flores]

Hello Ash,

Unfortunately, there is no option to change rates on-the-fly when adding bookings manually. However, you may create a coupon and apply it to such bookings, so the price is reduced and your guests receive emails with valid price right away.

Regards,
Andre

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