Probleme import

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    Antoine Virondeau


    I have a calendar synchronization problem. All my calendars are perfectly synchronized with the OTA on my website side. So bookings from appear every 15 minutes on my website. However, reservations coming from my site do not appear on I have to click on “import now” on manually as soon as a reservation is made on my website.

    Is this normal? Caching problem? iCal no longer supported on

    Thank you so much

    Antoine Virondeau


    Andre Flores

    Hello Antoine,

    The fact that synchronization works when you manually sync your calendars means that the iCal link is valid and accepted by I would recommend that you contact support team, so they check this matter at their end, as the Hotel Booking does not force its calendars to be imported to external calendars automatically, it just makes sure that the iCal file is updated instantly with valid data. The system is the one that fetches the data from the Hotel Booking iCal file.



    I have exactly the same problem. Did you finally solve it? How?

    The automatic synchronization worked perfectly until I updated the latest version of Motopress hotel booking. With the old version everything worked fine.


    Antoine Virondeau

    I still have the same problem. I contacted the support who told me to get a channel manager to have automatic syncronization intervals. Before, no problem with automatic synchronization. So, I do manual synchronization on booking. That takes time. Hoping for the arrival of an update, because everything worked with the OTA ( before.

    J. Davis

    Hi Paloma,

    Thanks for your question. Could you let me know whether stopped importing bookings from your site or vice versa?

    best regards,
    John Davis

    Gabriela SOSA

    Not only booking, I have booking, Airbnb synchronized in a Google ical calendar and that calendar synchronized to the plugin, it worked perfectly, but since the last update it does not synchronize automatically, there was some problem with the last update.

    J. Davis

    Hi Gabriela,
    I’ve just sent a reply to your support request. I’ve just re-enabled the automatic import of bookings via the plugin settings and it should import bookings correctly now.

Viewing 8 posts - 1 through 8 (of 8 total)
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