- This topic has 3 replies, 2 voices, and was last updated 2 weeks, 1 day ago by Andre Flores.
- June 7, 2021 at 6:24 am #1136691Andrew CotonParticipant
I am having trouble syncing my calendars. I have messaged support and they had a look and told me that I am missing “mphb_cron_ical_auto_synchronization”
file in WP Cron – Event (this plugin is necessary to test the crone).
Up to this point, I have never had to deal with cron jobs and don’t really know where to start. I am hosting my own server on cloudways and it looks easy enough to add an event, but I really don’t know what information I’m supposed to put where. Could someone give me a clue what my next step should be?
Many ThanksJune 8, 2021 at 11:00 pm #1138371Andre FloresModerator
I have checked your dashboard and it looks like the mphb_cron_ical_auto_synchronization event is already there and runs properly. You should insert your OTAs export links to corresponding accommodations under Bookings ->Sync Calendars tab and synchronization should work properly after that.
AndreJune 9, 2021 at 6:03 am #1138598Andrew CotonParticipant
Thank you for having a look and replying. I have set it up to receive the calendars from booking.com, but they are still not accepting the link. The error that I get is “This is not a valid iCal URL. Please try again.”. I have made sure that there are no rogue spaces.
Do you have any further suggestions?
Kind RegardsJune 9, 2021 at 9:57 pm #1139322Andre FloresModerator
Make sure your website is not under construction, as synchronization will not work in this case.
Also, check whether there is at least one booking in your exported .ics file, as Booking.com and some other OTAs do not accept export links with no events in them. If the issue persists, submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard, so we take a closer look at the issue.
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