[Andre Flores]

Hello Fenton,

You may add pets to your accommodation types using Service feature. Feel free to add several services if needed (e.g. for different pet weight) and allow your guests to select the number of pets they are taking with them.

Regards,
Andre

[Andre Flores]

Hello Arnaud,

You may edit the menu under Appearance ->Menus tab – you will find Primary menu there. It may also happen that all the pages are listed in the menu because it is not assigned to appropriate menu location. Click “Manage Locations” tab under Appearance ->Menus and make sure to assign desired menu to the “Primary” location: https://prnt.sc/13tpwkw.

Regards,
Andre

[Andre Flores]

Hello Remko,

Thank you for your up-vote, it has been counted.

Regards,
Andre

[Andre Flores]

Hello Andrea,

Unfortunately, there is no option to replace the featured image on the Home page with the slider, however, you may try using third-party slider plugins and implement a slider to the desired position, e.g. via shortcode.

Regards,
Andre

[Andre Flores]

Hello Jon,

Try switching the calendar style under Accommodation ->Settings ->Calendar Theme option. If the issue persists, I would recommend that you submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello Aleksandar,

Try navigating to Settings ->Permalinks (if you are able to) and save settings there without performing any changes. Once it is done, refresh the page and try links in your dashboard, they should work fine. If the issue persists, it may be a conflict with installed plugins/themes, so try temporary deactivating additional plugins or/and switching the theme to WordPress default one to find out whether the issue is caused by them.
If there is no luck, I would recommend that you contact your hosting provider, they might be able to assist you with this matter.

Regards,
Andre

[Andre Flores]

Hello Louise,

The issue is caused by the Helligdomsklipperne title in the Omkringliggende seværdigheder section, it is too long and that is why the horizontal scroll is added. You may try decrease the font size for that section titles for mobile devices, so it fits the screen width.

Regards,
Andre

[Andre Flores]

Hello there,

Thank you for your detailed question, it is much appreciated.
Currently there is no option in the Hotel Booking plugin to charge services per child, unfortunately. We do have such a feature request and I have added your up-vote to it as well. In case there are more requests from other users, we might consider implementing this option in one of the plugin future updates.
Meanwhile, you may try the workaround from this thread.

Regards,
Andre

[Andre Flores]

Hello there,

The booking is not cancelled automatically while using offline payment methods, e.g. Direct Bank Transfer. Such payment methods require manual admin control, this is why I suggested to add a note to your guests, so they are aware of the payment rules on your website and pay in time.

Regards,
Andre

[Andre Flores]

Hello there,

You may try to achieve the desired result using a combination of third-party plugins for user roles, e.g. Adminimize, User Role Editor, Controlled Admin Access by Ruby etc.
We do have a feature request to add special user roles to the plugin, so developers could create custom roles for owners, staff members etc.
We are currently collecting feedback from other users and planning to implement this feature in one of the plugin future updates.

Regards,
Andre

[Andre Flores]

This reply has been marked as private.

[Andre Flores]

Hello Brian,

In order to change the header and footer background color, add the following code under Appearance ->Customize ->Additional CSS:

.site-header {
	background: #xxxxxx;
}
.site-footer {
	background: #xxxxxx;
}

Replace #xxxxxx with the desired color codes.

Regards,
Andre

[Andre Flores]

Hello Andrew,

If each room appears to be unique, you should indeed create each one as a separate accommodation type, so your guests could select desired room. Could you provide some more information on the issues that occur with search and syncing with Booking.com?

Regards,
Andre

[Andre Flores]

Hello there,

The issue is currently under investigation of our developers. They have not yet found the cause of the issue, however once they do, we will immediately contact you back with further updates.

Regards,
Andre

[Andre Flores]

Hello Emma,

Thank you for letting me know, I am glad that you were able to locate the endpoint URL.

Regards,
Andre

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