[Andre Flores]

Hello Louise,

The issue is caused by the Helligdomsklipperne title in the Omkringliggende seværdigheder section, it is too long and that is why the horizontal scroll is added. You may try decrease the font size for that section titles for mobile devices, so it fits the screen width.

Regards,
Andre

[Andre Flores]

Hello there,

Thank you for your detailed question, it is much appreciated.
Currently there is no option in the Hotel Booking plugin to charge services per child, unfortunately. We do have such a feature request and I have added your up-vote to it as well. In case there are more requests from other users, we might consider implementing this option in one of the plugin future updates.
Meanwhile, you may try the workaround from this thread.

Regards,
Andre

[Andre Flores]

Hello there,

The booking is not cancelled automatically while using offline payment methods, e.g. Direct Bank Transfer. Such payment methods require manual admin control, this is why I suggested to add a note to your guests, so they are aware of the payment rules on your website and pay in time.

Regards,
Andre

[Andre Flores]

Hello there,

You may try to achieve the desired result using a combination of third-party plugins for user roles, e.g. Adminimize, User Role Editor, Controlled Admin Access by Ruby etc.
We do have a feature request to add special user roles to the plugin, so developers could create custom roles for owners, staff members etc.
We are currently collecting feedback from other users and planning to implement this feature in one of the plugin future updates.

Regards,
Andre

[Andre Flores]

This reply has been marked as private.

[Andre Flores]

Hello Brian,

In order to change the header and footer background color, add the following code under Appearance ->Customize ->Additional CSS:

.site-header {
	background: #xxxxxx;
}
.site-footer {
	background: #xxxxxx;
}

Replace #xxxxxx with the desired color codes.

Regards,
Andre

[Andre Flores]

Hello Andrew,

If each room appears to be unique, you should indeed create each one as a separate accommodation type, so your guests could select desired room. Could you provide some more information on the issues that occur with search and syncing with Booking.com?

Regards,
Andre

[Andre Flores]

Hello there,

The issue is currently under investigation of our developers. They have not yet found the cause of the issue, however once they do, we will immediately contact you back with further updates.

Regards,
Andre

[Andre Flores]

Hello Emma,

Thank you for letting me know, I am glad that you were able to locate the endpoint URL.

Regards,
Andre

[Andre Flores]

This reply has been marked as private.

[Andre Flores]

Hello Patrick,

Unfortunately, currently there is no quick solution to this issue, you may disable buffer option in the Hotel Booking plugin and add accommodation blocks for bookings made on the website manually. Imported bookings will already have a buffer added to them as it is set up at your OTA.

Regards,
Andre

[Andre Flores]

Hello Ron,

Sure, if everything is in tact after deactivating the Lite version and activating the Pro one, you may remove the Lite version completely. Feel free to back it up before removing just in case.

Regards,
Andre

[Andre Flores]

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[Andre Flores]

Hello Maurice,

Thank you for your suggestions, it is much appreciated. I will make sure to pass them for further consideration to our developers.

Regards,
Andre

[Andre Flores]

Hello Maurice,

Unfortunately, there is no option in Notifier add-on to send out notifications to different email addresses depending on the booked accommodation type. We do have such a feature request, however, it has not been popular to the date. I have added your up-vote to the request and we will continue collecting feedback from other users.
Anyone else, who also needs this feature, feel free to let us know by commenting this topic.

Regards,
Andre

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