[Andre Flores]

Hello Carlana,

Thank you for your feedback, it is much appreciated.
Our developers have already fixed the issue and the fix is expected to be included in the next plugin update, which should be released shortly.

I hope for your patience and understanding.

Regards,
Andre

[Andre Flores]

Hello Ray,

Unfortunately, there is no option to pass this information to PayPal confirmation emails. The Hotel Booking plugin sends out its own confirmation emails with all the necessary information, so there is no need to include the same information to payment gateway confirmation emails as well.

Regards,
Andre

[Andre Flores]

Hello Thomas,

Thank you for your suggestion, it is much appreciated. Unfortunately, there is no such option available in the Hotel Booking plugin at the moment, however, we will take your suggestion into consideration for future plugin updates.

Let’s see if there are more users, who also needs this feature.
Feel free to let us know you are interested in this feature by commenting below.

Regards,
Andre

[Andre Flores]

Hello Maurice,

Navigate to Accommodation ->Settings ->Email Settings – you will find tags, which load information within %reserved_rooms_details% tag, feel free to remove unnecessary information there: https://prnt.sc/16pkqs9.

Regards,
Andre

[Andre Flores]

Hello Joeri,

Try getting rid of the minimum stay rules, as they are not required. If you set up specific days of the week as check-in/check out days, your guests will not be able to check-in/check-out on other days of the week anyway.
Set Monday (for week season) and Friday (for weekend season) as check-in days and Sunday (for weekend season), Monday (for weekend season) and Friday (for week season) as check-out days.

If there is still no luck with the desired configuration, submit a request to our Help Desk providing temporary access to WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello Christos,

Thank you for your suggestion, it is much appreciated. We do have such a feature request, however, it has not been quite popular to the date.
I have added your up-vote to the request as well, in case there are more requests from other users, we might consider this option for future plugin updates.
Anyone else, who also needs this feature, feel free to let us know by commenting below.

Regards,
Andre

[Andre Flores]

Hello Andrea,

I am extremely sorry for such a delay and inconvenience you have faced.
We have received several more complaints from other users regarding this matter recently, so we have pushed the issue for further investigation.
Our developers have already found a resolution to the issue and it will be included in the next plugin update, which is expected to be released shortly.

I hope for your understanding and thank you for your patience.

Regards,
Andre

[Andre Flores]

Hello Maurice,

Thank you for letting us know, I am glad that you were able to find the required option.

Regards,
Andre

[Andre Flores]

Hello Maurice,

Thank you for your up-vote, it has been counted. We continue collecting feedback from other users, anyone else, who also needs this feature, feel free to let us know by commenting this topic.

Regards,
Andre

[Andre Flores]

Hello Joe,

Try changing Check-in, Check-out, Minimum stay and Maximum stay rules places, so Friday is at the top of Check-in days rule, Monday is at the top of the Check-out days etc.
If the issue persists, submit a request to our Help Desk providing temporary access to WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello Maurice,

I have made a test reservation in Portuguese on your website and received Portuguese confirmation email. Unfortunately, I have not received a link to pay the balance due, could you send it to my email? It would be also appreciated if you submit a request to our Help Desk regarding this matter providing temporary access to WordPress dashboard, so I could take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello Maurice,

You are always welcome 🙂

Regards,
Andre

[Andre Flores]

Hello Maurice,

You are most welcome 🙂
It would be much appreciated if you share your positive feedback about the Payment Request add-on at: https://motopress.com/products/hotel-booking-payment-request/.

Thank you in advance!

Regards,
Andre

[Andre Flores]

Hello everyone!

I am delighted to let you know that we have just released an update for the Hotel Booking plugin v. 3.9.8 with the possibility to display taxes and fees included in the booking price. Feel free to update the plugin to the latest version, navigate to Bookings ->Taxes & Fees tab and make sure to tick the “Include” option for each tax/fee you would like to be included in the booking total price: https://prnt.sc/16l5pq5.

I would greatly appreciate your feedback about this new feature. Let me know if it matches your expectations and what you would change/add to the feature.

Regards,
Andre

[Andre Flores]

Hello Kirsty,

There is no functionality for the security deposit at the moment, unfortunately. As an option you may added it as a fee as described in this article.

Regards,
Andre

[Author]

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