J. Davis

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Viewing 15 posts - 826 through 840 (of 3,452 total)
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  • in reply to: Maximum Booking Date Range #1469533

    Hi,

    Perhaps there is installed an out-of-date version of the plugin. Please activate the license of the plugin at Accommodation > Settings > License to be able to get the updates on your site.
    If you got the Hotel Booking plugin inbuilt into the theme then you need to update the theme in order to update the Hotel Booking plugin.

    best regards,
    John Davis

    in reply to: Synchronisation stopped working #1469532

    Hi,

    Thanks for sorting this out. This is rather an issue on the server side. You may also try to contact the support of your hosting provider to help you find the reason why the scheduled events stopped working on your WordPress site and fix it.

    best regards,
    John Davis

    in reply to: Currency Symbol with Currency Code in Dropdown Menu #1469525

    Hi Akin,

    Thanks, your upvotes have been added.

    best regards,
    John Davis

    Hi,

    Thank you for your feedback. We have created such a request and will do our best to offer a proper solution for this case.

    best regards,
    John Davis

    in reply to: Channel Manager #1466832

    Hi Paul,

    Thanks for your question. As far as I know, there is a Pro version used in your theme. You may try to navigate to Bookings > Sync Calendars and if this section is not disabled it means you have the Pro version of the Hotel Booking plugin.

    best regards,
    John Davis

    in reply to: Blocking appointments in the administration #1466831

    Hi István,

    You may set a booking rule from June 11 to June 14 to allow the check-out on June 10 and check-in on June 15. Otherwise, you may add a booking from the dashboard and the dates will be blocked in the way you need.

    best regards,
    John Davis

    in reply to: Photo gallery animation #1466830

    Hi Ivo,

    Thanks for your question. There is no option to enable the hover animation of each image of the Gallery block. Perhaps you have found animation option of the Section block that set an animation for the gallery appearance.
    You may try to add Columns block and put a Banner block to each column as a workaround.

    best regards,
    John Davis

    in reply to: User Registration #1466828

    Hi Ryan,

    Thanks for your question. The Customer is created only when the reservation is submitted. There is no option to create an account via some registration form or in any other way.

    best regards,
    John Davis

    in reply to: Testimonials image resize #1466827

    Hi Sharel,

    Thanks for contacting us. I could not replicate the issue locally or on your site. Could you please provide screenshots to help us understand your concern?

    best regards,
    John Davis

    in reply to: Add a booking manually. ¿¿Search other ?? #1463353

    Hi Jose,

    Thanks for your questions. There is no option to add custom attributes to the search on the backend. It works so because the admin usually knows what property he needs to book manually.
    You can add custom attributes on the front end only. So if you are not sure what properties have sea views you may run a search on the front-end first.

    best regards,
    John Davis

    in reply to: Minimum advance Blocking 2 days when set to 1 #1463347

    Hi Thomas,

    Thanks for your question. I’ve just tested it locally and found that the minimum advance reservation blocks the current day when you configure it for 1 day. Could you please provide your site to check how it works there?

    best regards,
    John Davis

    in reply to: Channel Manager #1463338

    Hi Paul,

    The Hotel Booking plugin allows you to import and export bookings in cal format. So you may sync calendars with third-party platforms that support this type of synchronization. This option is inbuilt in the Pro version of the plugin by default so no additional fees or charges are required.

    best regards,
    John Davis

    Hi Sara,

    Thank you for your upvote.

    Hi,

    You may override the services section by removing the action below and then add it again with your custom modifications:

    add_action( ‘mphb_sc_checkout_room_details’, array( ‘\MPHB\Views\Shortcodes\CheckoutView’, ‘renderServiceChooser’ ), 40, 4 );

    You may also contact our support team to describe your request in more detail with the screenshots. We may review it as a custom order.

    best regards,
    John Davis

    in reply to: Week-end promotions #1463335

    Hi Gilles,

    Thanks for contacting us. You need to make sure that you drag the season price for June Friday-Saturday to the top within the rate and place it over other season prices to set higher priority.
    You may contact our support team to let us take a look at availability configurations on your site.

    best regards,
    John Davis

Viewing 15 posts - 826 through 840 (of 3,452 total)