Include the service taxes on the price as with the accommodation taxes

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  • This topic has 6 replies, 2 voices, and was last updated 3 weeks, 6 days ago by Sara Söderlund.
Viewing 7 posts - 1 through 7 (of 7 total)
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  • #1308807
    Sara Söderlund
    Participant

    Hello 👋

    I am wondering why I can check a box to include the taxes to the price shown for the accommodations, but not to the services? This seems strange to me, as I am showing the accommodation prices with the taxes included, but when the client goes to add services, they see the prices without the taxes included.

    #1311297
    J. Davis
    Keymaster

    Hi Sara,

    Thanks for your questions. The Services are optional and may not be selected by the guest during the reservation process. The services are selected on the checkout page and so the guest can see that the taxes are applied.
    Let me know if you have any additional questions.

    best regards,
    J. Davis

    #1311726
    Sara Söderlund
    Participant

    Hello Davis, thanks for your reply 🙏🏼‍

    I still don’t understand the logic. Even if the services can be purchased only in the checkout page, and they can see the breakdown on that same page, the price of the service (even if optional) is wrong in my opinion for two reasons:

    a. It is not the final price they will pay for the service
    b. There is nowhere in the price of the service indicating that it is xx€(+VAT) for example.

    I think one or the other would be necessary.

    Do you understand what I mean?

    Have a nice day 💚

    #1312781
    J. Davis
    Keymaster

    Hi Sara,

    Thanks for your reply. Do you mean you have applied a separate tax to the Services?

    best regards,
    J. Davis

    #1312789
    Sara Söderlund
    Participant

    We have a tax for the accommodation and a different one for the services

    View post on imgur.com


    (the red box is to indicate that the “include” tick box for the services taxes would be very useful)

    On the checkout page, you can see the services without tax (and no indication that they are without taxes)

    View post on imgur.com

    Thanks.

    #1314724
    J. Davis
    Keymaster

    Hi Sara,

    Thanks for your clarification and screenshots. I’ve added your request to our list of features to check how many users will ask for this improvement and define the priority of this feature.

    best regards,
    J. Davis

    #1315894
    Sara Söderlund
    Participant

    Thank you. Have a nice weekend.

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