- This topic has 9 replies, 3 voices, and was last updated 1 month, 3 weeks ago by J. Davis.
- May 24, 2022 at 11:31 pm #1308807Sara SöderlundParticipant
I am wondering why I can check a box to include the taxes to the price shown for the accommodations, but not to the services? This seems strange to me, as I am showing the accommodation prices with the taxes included, but when the client goes to add services, they see the prices without the taxes included.May 31, 2022 at 2:38 am #1311297J. DavisKeymaster
Thanks for your questions. The Services are optional and may not be selected by the guest during the reservation process. The services are selected on the checkout page and so the guest can see that the taxes are applied.
Let me know if you have any additional questions.
J. DavisJune 1, 2022 at 12:29 am #1311726Sara SöderlundParticipant
Hello Davis, thanks for your reply 🙏🏼
I still don’t understand the logic. Even if the services can be purchased only in the checkout page, and they can see the breakdown on that same page, the price of the service (even if optional) is wrong in my opinion for two reasons:
a. It is not the final price they will pay for the service
b. There is nowhere in the price of the service indicating that it is xx€(+VAT) for example.
I think one or the other would be necessary.
Do you understand what I mean?
Have a nice day 💚June 3, 2022 at 2:41 am #1312781J. DavisKeymaster
Thanks for your reply. Do you mean you have applied a separate tax to the Services?
J. DavisJune 3, 2022 at 2:51 am #1312789Sara SöderlundParticipant
We have a tax for the accommodation and a different one for the services
(the red box is to indicate that the “include” tick box for the services taxes would be very useful)
On the checkout page, you can see the services without tax (and no indication that they are without taxes)
Thanks.June 7, 2022 at 11:20 pm #1314724J. DavisKeymaster
Thanks for your clarification and screenshots. I’ve added your request to our list of features to check how many users will ask for this improvement and define the priority of this feature.
J. DavisJune 10, 2022 at 1:36 am #1315894Sara SöderlundParticipant
Thank you. Have a nice weekend.October 1, 2022 at 5:05 am #1360516JoosepParticipant
+1. It is really confusing for the client to see one price (without tax) when adding service and then after when in checkout discover that that the price was without tax. It should be a high priority fix.October 3, 2022 at 10:18 pm #1361327Sara SöderlundParticipant
I agree Joosep.October 11, 2022 at 4:13 am #1363987J. DavisKeymaster
Hi, I’ve added your upvote, thanks
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