J. Davis

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Viewing 15 posts - 661 through 675 (of 3,452 total)
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  • in reply to: Square Payments (Gift Cards) #1526642

    Hi Robert,
    Yes, I mean the manual process of creating coupons via Hotel Booking and then adding separate products via woocommerce for each coupon to sell them. There is no possibility to make it automatically.

    in reply to: Minimum advance reservation #1526638

    Hi Thomas,

    Thanks for submitting a ticket and for recording a video. I’ve assigned your ticket to my account and asked some additional questions. Please check your inbox and answer me. I am sorry for the temporary inconvenience.

    in reply to: Prepayment #1526614

    Hi Ondrej,
    Thanks for your reply. Unfortunately, the Stripe integration does not support pre-authorized payments in the Appointment Booking plugin.

    in reply to: Availability Calendar FATAL error #1525736

    Hi Diego,
    I’ve checked your ticket and I can see that our agent found 2 caching plugins installed on your site. Let me know if you tried following the recommendations of our agent and whether it was helpful.

    Thank you for your upvotes

    in reply to: Available days showing as red in the calendar #1525688

    Hi, Thanks for your feedback. I’ve checked the calendar on your site and it looks nice. Can you describe the case you can not replicate with the updated calendar? I’d appreciate it if you provide screenshots or examples.

    in reply to: the color of the time window will not change #1525122

    Hi,

    Thanks for your question. If those styles are missing in your theme, you may add it with th custom CSS style below:

    .appointment-form-shortcode .mpa-booking-step.mpa-booking-step-period .mpa-time-wrapper .mpa-times .mpa-time-period.mpa-time-period-selected, .appointment-form-shortcode .mpa-booking-step.mpa-booking-step-period .mpa-time-wrapper .mpa-times .mpa-time-period:hover, .appointment-form-shortcode .mpa-booking-step.mpa-booking-step-period .mpa-time-wrapper .mpa-times .mpa-time-period:focus {
        background: #1aba9d;
        border-color: #1aba9d;
        color: #fff;
    }

    Let me know if it is helpful.

    in reply to: Prepayment #1520066

    Hi Ondrej,
    You can enable the confirmation mode by payments and then enable a direct bank transfer payment gateway. Thus the guest will make a booking and receive payment instructions to his email. You will need to check your bank account and change the status of the payment to ‘completed’ using the plugin manually. Thus the booking will be confirmed too.
    You may check the following article to learn how it works https://motopress.com/document/hotel-booking-direct-bank-transfer/

    in reply to: tourist tax in Germany #1520061

    Hi Gerhard, thanks for your feedback.

    in reply to: Availability Calendar FATAL error #1520059

    Hi Diego, Did you submit a ticket to our support team? Could you specify the request ID so I can check it?

    Hi, If you wish to proceed with the investigation we would appreciate it if you create a staging area where we can test the latest version of the Hotel Booking plugin and your site.

    in reply to: guests can’t book & services not adding to booking price #1520047

    Hi,
    I’ve just checked your site and checkout page and everything seems to be ok. Did you manage to resolve both issues? Let me know if you have any additional questions

    in reply to: Multilingual and Hotel Booking #1520037

    Hi Kathrine, thanks for your feedback. You may also check this plugin, however, we have not tested it yet.

    in reply to: Price’s show diffrent mobile and computer #1520018

    Hi Wouter, perhaps there is some caching plugin installed so you need to clear the cache and check the website again.

    in reply to: Invoice has no tax informations #1520011

    Hi Bob, could you please provide screenshots or examples to explain what you mean?

Viewing 15 posts - 661 through 675 (of 3,452 total)