- This topic has 5 replies, 3 voices, and was last updated 1 month, 1 week ago by J. Davis.
- October 12, 2023 at 7:36 pm #1515531UPRParticipant
On latest version of plugin – when changing the number of guests on the booking form and adding extra services, these changes don’t get updated in the table below!
However, upon checkout the correct amount is charged to the guest, resulting in very unhappy customers at the moment and we are losing money because we now have to refund and honour the price displayed during the booking process.
All works fine when doing a booking in the back-end.October 13, 2023 at 5:50 pm #1515959UPRParticipant
MP-Team – please remove the 4.8.* release! This version is not working correctly! I’ve reverted back to 4.7.4 and everything is fine, including the calendar pop-up in the search form.
I’d encourage @everyone to check their rate calculations displayed on the front end if you use different pricing for certain number of guests and have additional services on offer.
October 14, 2023 at 12:09 am #1516101MicheleParticipant
I agree with you; Motopress, please, remove version 4.8+. I have previously asked to block it, but the support didn’t listen. Hopefully, they will take action sooner rather than later.October 21, 2023 at 3:38 pm #1519696J. DavisKeymaster
We could not replicate the issue you have described on the checkout page. Could you submit a ticket referring to the current topic so we can take a closer look at your WordPress installation?October 21, 2023 at 6:03 pm #1519703UPRParticipant
Hi, the issue is no longer showing on our website because we’ve rolled back to version 4.7.4. No problems with that one.October 23, 2023 at 12:18 am #1520048J. DavisKeymaster
Hi, If you wish to proceed with the investigation we would appreciate it if you create a staging area where we can test the latest version of the Hotel Booking plugin and your site.
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