Forum Replies Created
- AuthorPosts
Andre Flores
ModeratorHello Jesus,
Sure, you should make sure to enable the “Confirmation upon payment” mode under Accommodation ->Settings tab. Once it is done, navigate to Accommodation ->Settings ->Payment Gateways tab to enable desired payment gateways.
Regards,
AndreApril 27, 2022 at 9:22 am in reply to: Send the customer an email with deposit to pay. Approve Manually. #1296198Andre Flores
ModeratorHello Ryan,
This can be done by means of Payment Request add-on, which allows including Booking Balance Due and Booking Payment Request Link tags to the confirmation email with confirmation “By admin manually” mode enabled.
Regards,
AndreJanuary 13, 2022 at 4:00 am in reply to: Unwanted message next to hamburger menu in mobile mode #1243774Andre Flores
ModeratorThis reply has been marked as private.Andre Flores
ModeratorHello Jeffrey,
Yes, that is correct, you will need to create rates for each accommodation type. If seasons match, then you may use them for all the accommodations, however, rates must be unique. You may use “Duplicate Rate” option in order to make the rates configuration process easier and faster (you will need to change the rate name and prices for added seasons if needed).
For the next year, you may create new seasons and include them in existing rates, there is no need to create new rates each season.Regards,
AndreAndre Flores
ModeratorHello Ryan,
Thank you 🙂 I have added one more vote to the feature request.
Regards,
AndreAndre Flores
ModeratorHello Cee,
Thank you for your up-vote, it has been counted.
Regards,
AndreAndre Flores
ModeratorHello Francisco,
The latest Hotel Booking plugin version currently available in Luviana theme is 3.9.10. You will be able to update the plugin once our developers include an updated version to the theme and update the theme itself to make sure everything is in tact.
You may purchase the Hotel Booking plugin license separately in order to be able to receive its automatic updates regardless of the theme version in future.Regards,
AndreDecember 30, 2021 at 8:02 am in reply to: Booking Reservation Cancelation Not Updating Properly #1237665Andre Flores
ModeratorHello Stacy,
If the booking is canceled at VRBO, it is very important that it is removed from the VRBO iCal file. If it is, then the booking will be removed from the corresponding Hotel Booking calendar after the next sync. If you are sure the canceled booking was removed from the VRBO iCal file but still was there in the Hotel Booking calendar, kindly submit a request to our Help Desk providing your website URL and temporary access to your WordPress dashboard, so we take a closer look at the issue.
Regards,
AndreDecember 30, 2021 at 7:58 am in reply to: Unwanted message next to hamburger menu in mobile mode #1237664Andre Flores
ModeratorHello Edgar,
Kindly provide me with your website URL and temporary access to your WordPress dashboard in a private reply, so I take a closer look at the issue.
Regards,
AndreDecember 30, 2021 at 7:55 am in reply to: How do I specify prices for each language in Multi-Currency addon? #1237662Andre Flores
ModeratorHello Harun,
There is no option to associate currency with a language in the add-on. This was done on purpose in order to allow more freedom for users to be able to have the website in the desired language and check prices in currency of another country not associated with the selected language.
This how Booking.com works, for example.Regards,
AndreDecember 30, 2021 at 7:47 am in reply to: Is there a way to offer one-click time period of an appointment? #1237655Andre Flores
ModeratorHello Roma,
Thank you for your suggestion, it is much appreciated. We will make sure to take it into consideration for sure.
Regards,
AndreDecember 24, 2021 at 5:43 am in reply to: Protect rates of existing bookings when updating rate matrix? #1235621Andre Flores
ModeratorHello there,
That is correct, the service price does not change unless you click “Recalculate Total Price” button. Once the button is clicked, the price will change according to newly altered service price.
Regards,
AndreAndre Flores
ModeratorHello James,
Thank you for sharing your solution, it is much appreciated. I am sure it will be of a great help to other users.
Regards,
AndreAndre Flores
ModeratorHello there,
We are aware of such behavior and currently collecting feedback from other users regarding this matter. We might consider changing this behavior in one of the plugin future updates.
Regards,
AndreDecember 24, 2021 at 5:20 am in reply to: Set check-in, check-out time for a specific property. #1235611Andre Flores
ModeratorHell there,
Thank you for your feedback, it is indeed much appreciated. It would be very much appreciated if you also leave a positive feedback about Villagio theme and the Hotel Booking plugin at: https://www.trustpilot.com/evaluate/www.getmotopress.com.
Thank you in advance!
Regards,
Andre- AuthorPosts