Andre Flores

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Viewing 15 posts - 106 through 120 (of 1,921 total)
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  • in reply to: Yield management or dynamic pricing model #1237676
    Andre Flores
    Moderator

    Hello Cee,

    Thank you for your up-vote, it has been counted.

    Regards,
    Andre

    in reply to: How to update Hotel Booking Plugin ? #1237675
    Andre Flores
    Moderator

    Hello Francisco,

    The latest Hotel Booking plugin version currently available in Luviana theme is 3.9.10. You will be able to update the plugin once our developers include an updated version to the theme and update the theme itself to make sure everything is in tact.
    You may purchase the Hotel Booking plugin license separately in order to be able to receive its automatic updates regardless of the theme version in future.

    Regards,
    Andre

    in reply to: Booking Reservation Cancelation Not Updating Properly #1237665
    Andre Flores
    Moderator

    Hello Stacy,

    If the booking is canceled at VRBO, it is very important that it is removed from the VRBO iCal file. If it is, then the booking will be removed from the corresponding Hotel Booking calendar after the next sync. If you are sure the canceled booking was removed from the VRBO iCal file but still was there in the Hotel Booking calendar, kindly submit a request to our Help Desk providing your website URL and temporary access to your WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Unwanted message next to hamburger menu in mobile mode #1237664
    Andre Flores
    Moderator

    Hello Edgar,

    Kindly provide me with your website URL and temporary access to your WordPress dashboard in a private reply, so I take a closer look at the issue.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Harun,

    There is no option to associate currency with a language in the add-on. This was done on purpose in order to allow more freedom for users to be able to have the website in the desired language and check prices in currency of another country not associated with the selected language.
    This how Booking.com works, for example.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Roma,

    Thank you for your suggestion, it is much appreciated. We will make sure to take it into consideration for sure.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello there,

    That is correct, the service price does not change unless you click “Recalculate Total Price” button. Once the button is clicked, the price will change according to newly altered service price.

    Regards,
    Andre

    in reply to: Sending information from form to stripe question #1235620
    Andre Flores
    Moderator

    Hello James,

    Thank you for sharing your solution, it is much appreciated. I am sure it will be of a great help to other users.

    Regards,
    Andre

    in reply to: Block accommodation Rules ignored #1235614
    Andre Flores
    Moderator

    Hello there,

    We are aware of such behavior and currently collecting feedback from other users regarding this matter. We might consider changing this behavior in one of the plugin future updates.

    Regards,
    Andre

    in reply to: Set check-in, check-out time for a specific property. #1235611
    Andre Flores
    Moderator

    Hell there,

    Thank you for your feedback, it is indeed much appreciated. It would be very much appreciated if you also leave a positive feedback about Villagio theme and the Hotel Booking plugin at: https://www.trustpilot.com/evaluate/www.getmotopress.com.

    Thank you in advance!

    Regards,
    Andre

    in reply to: Hide properties in the calendar for a custom user role #1235610
    Andre Flores
    Moderator

    Hello Michael,

    Unfortunately, there is currently no such option. There is no way to restrict users access to specific accommodation types only at the moment.
    We will take your suggestion into consideration for future plugin updates though.

    Regards,
    Andre

    in reply to: Admin Booking without Booking Rules #1226495
    Andre Flores
    Moderator

    Hello Karen,

    You may simply disable Adults and Children fields by enabling “Disable “adults” and “children” options for my website.” and “Hide “adults” and “children” fields within search availability forms.” options under Accommodation ->Settings.

    Regards,
    Andre

    in reply to: how to add availability calendar below booking form #1226486
    Andre Flores
    Moderator

    Hello Joke,

    The booking form and availability calendar are both displayed on accommodation type pages by default. If you would like to move availability calendar below booking form, you may override default code in your child theme functions.php file and change its priority. For more details and examples check this article.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Oleg,

    In your case the Notifer add-on should be enough, as it allows to send out unique notifications (villa number and access code) for each accommodation type – I assume your villas are created as accommodation types, so there should be no issues with it in this case: https://prnt.sc/21kl32c.

    Regards,
    Andre

    in reply to: Plugin heading translation #1226477
    Andre Flores
    Moderator

    Hello Oleg,

    Since that text is overwritten by the Checkout Fields add-on, you will need to perform translation in the add-on language files themselves. You may use Loco Translate plugin for that purpose, navigate to Loco Translate ->Plugins ->Checkout Fields and look for the aforementioned strings there.

    Regards,
    Andre

Viewing 15 posts - 106 through 120 (of 1,921 total)