Forum Replies Created
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- Andre FloresModerator
Hello Cee,
Thank you for your up-vote, it has been counted.
Regards,
AndreAndre FloresModeratorHello Francisco,
The latest Hotel Booking plugin version currently available in Luviana theme is 3.9.10. You will be able to update the plugin once our developers include an updated version to the theme and update the theme itself to make sure everything is in tact.
You may purchase the Hotel Booking plugin license separately in order to be able to receive its automatic updates regardless of the theme version in future.Regards,
AndreDecember 30, 2021 at 8:02 am in reply to: Booking Reservation Cancelation Not Updating Properly #1237665Andre FloresModeratorHello Stacy,
If the booking is canceled at VRBO, it is very important that it is removed from the VRBO iCal file. If it is, then the booking will be removed from the corresponding Hotel Booking calendar after the next sync. If you are sure the canceled booking was removed from the VRBO iCal file but still was there in the Hotel Booking calendar, kindly submit a request to our Help Desk providing your website URL and temporary access to your WordPress dashboard, so we take a closer look at the issue.
Regards,
AndreDecember 30, 2021 at 7:58 am in reply to: Unwanted message next to hamburger menu in mobile mode #1237664Andre FloresModeratorHello Edgar,
Kindly provide me with your website URL and temporary access to your WordPress dashboard in a private reply, so I take a closer look at the issue.
Regards,
AndreDecember 30, 2021 at 7:55 am in reply to: How do I specify prices for each language in Multi-Currency addon? #1237662Andre FloresModeratorHello Harun,
There is no option to associate currency with a language in the add-on. This was done on purpose in order to allow more freedom for users to be able to have the website in the desired language and check prices in currency of another country not associated with the selected language.
This how Booking.com works, for example.Regards,
AndreDecember 30, 2021 at 7:47 am in reply to: Is there a way to offer one-click time period of an appointment? #1237655Andre FloresModeratorHello Roma,
Thank you for your suggestion, it is much appreciated. We will make sure to take it into consideration for sure.
Regards,
AndreDecember 24, 2021 at 5:43 am in reply to: Protect rates of existing bookings when updating rate matrix? #1235621Andre FloresModeratorHello there,
That is correct, the service price does not change unless you click “Recalculate Total Price” button. Once the button is clicked, the price will change according to newly altered service price.
Regards,
AndreAndre FloresModeratorHello James,
Thank you for sharing your solution, it is much appreciated. I am sure it will be of a great help to other users.
Regards,
AndreAndre FloresModeratorHello there,
We are aware of such behavior and currently collecting feedback from other users regarding this matter. We might consider changing this behavior in one of the plugin future updates.
Regards,
AndreDecember 24, 2021 at 5:20 am in reply to: Set check-in, check-out time for a specific property. #1235611Andre FloresModeratorHell there,
Thank you for your feedback, it is indeed much appreciated. It would be very much appreciated if you also leave a positive feedback about Villagio theme and the Hotel Booking plugin at: https://www.trustpilot.com/evaluate/www.getmotopress.com.
Thank you in advance!
Regards,
AndreDecember 24, 2021 at 5:12 am in reply to: Hide properties in the calendar for a custom user role #1235610Andre FloresModeratorHello Michael,
Unfortunately, there is currently no such option. There is no way to restrict users access to specific accommodation types only at the moment.
We will take your suggestion into consideration for future plugin updates though.Regards,
AndreAndre FloresModeratorHello Karen,
You may simply disable Adults and Children fields by enabling “Disable “adults” and “children” options for my website.” and “Hide “adults” and “children” fields within search availability forms.” options under Accommodation ->Settings.
Regards,
AndreDecember 3, 2021 at 7:44 am in reply to: how to add availability calendar below booking form #1226486Andre FloresModeratorHello Joke,
The booking form and availability calendar are both displayed on accommodation type pages by default. If you would like to move availability calendar below booking form, you may override default code in your child theme functions.php file and change its priority. For more details and examples check this article.
Regards,
AndreDecember 3, 2021 at 7:40 am in reply to: Feature Request – Link notification emails to specific accommodation #1226485Andre FloresModeratorHello Oleg,
In your case the Notifer add-on should be enough, as it allows to send out unique notifications (villa number and access code) for each accommodation type – I assume your villas are created as accommodation types, so there should be no issues with it in this case: https://prnt.sc/21kl32c.
Regards,
AndreAndre FloresModeratorHello Oleg,
Since that text is overwritten by the Checkout Fields add-on, you will need to perform translation in the add-on language files themselves. You may use Loco Translate plugin for that purpose, navigate to Loco Translate ->Plugins ->Checkout Fields and look for the aforementioned strings there.
Regards,
Andre - AuthorPosts