Emails for payments Needs Response

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  • #1156692
    Ryan Labelle
    Participant

    I have a customer that paid a 100 deposit and then the balance on 2 occasions. I have attached the logs for the Booking.

    You can see an email went out (approved Booking Email) for the deposit but does no email go when they pay the balance (and if so which?).

    I see from the url (

    https://selfcateringstratford.co.uk/booking-confirmation/payment-success/?payment_id=4289) that they see a screen that tells them they do?

    https://link.pixelmakers.co/ziqUEV
    https://link.pixelmakers.co/noeF22

    Is there no email notification after a payment has been made (Request Payments Plugin)

    #1157166
    Andre Flores
    Moderator

    Hello Ryan,

    For now there is no confirmation email sent to guests when the payment is made via Payment Request plugin. We do have such a feature request and I have added your up-vote to it. In case there are more requests from other users, we might consider implementing such option in one of the plugin future updates.

    Regards,
    Andre

    #1157703
    Ryan Labelle
    Participant

    Thank you 🙂

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