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Hello Daniel,
I am extremely sorry that you are facing issues on your website. I would kindly ask that you submit a request to our Help Desk providing access to your WordPress dashboard and your hosting control panel, so we take a closer look at settings and provide further assistance.
Regards,
AndreHello Robert,
Unfortunately, I was unable to replicate the issue you are referring to. Tried removing the incorrect %check_in_time% variable and save changes. After that add the variable back to the same place and save changes once again. Check whether valid time is output in the customer approved emails after that.
Regards,
AndreHello Frederik,
Kindly submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard, so we take a closer look at it.
Regards,
AndreHello Jeffrey,
That is correct, there is no option to apply a fee depending on a length of stay, unfortunately. The only way to achieve the desired results is to add a fee to rates directly, as you have mentioned in your previous reply, and adding a notice to your guests know that the fee is included starting from a 3-nights stay.
Regards,
AndreHello Fenton,
Unfortunately, there is currently no such possibility within default API integrated to the Hotel Booking plugin. We will take your suggestion in mind though for future plugin releases and might include such functionality .
For now the best option would still be the Payment Request add-on, which works perfectly fine with the described scenario.Regards,
AndreHello Sergio,
Our developers are aware of the issue and have already found a solution. The fix will be included in the next plugin update, which is expected to be released shortly.
Meanwhile, kindly use Hotel Booking v. 3.9.8 sent to you by one of our support agents via email.Regards,
AndreHello there,
Our developers are aware of the issue and have already found a solution. The fix will be included in the next plugin update, which is expected to be released shortly.
Meanwhile, I will send Hotel Booking v. 3.9.8 to David via email.Thank you for understanding.
Regards,
AndreHello Ash,
Thank you for your suggestion, we do have such a feature request, however, it has not been popular to the date. I have added your up-vote to it, let’s see if there are more users requiring this feature.
Regards,
AndreHello there,
Thank you for your up-votes, they all have been counted.
Regards,
AndreYou are most welcome, I am glad I could help.
It would be very much appreciated if you share your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.Thank you in advance!
Hello there,
Got it 🙂
Regards,
AndreHello Emma,
Feel free to submit a request to our Help Desk as well, we will gladly assist you with your questions/issues.
Regards,
AndreHello there,
You are most welcome, I hope you will enjoy this feature 🙂
It would be very much appreciated if you share your positive feedback about the Hotel Booking plugin at: https://www.trustpilot.com/evaluate/www.getmotopress.com.As for Booklium, we are planning to update our hotel themes soon, so you will be able to get an updated Hotel Booking plugin once the theme update is released.
Regards,
AndreHello Ronan,
All the text strings of the plugin can be changed via Loco Translate plugin. You will find an example of how to do that in this article.
Regards,
AndreHello Frederik,
Thank you for letting me know, I am glad that you have managed to resolve the first issue.
As for the loading price, this usually happens when the number of adults/children was not selected. Another reason for the issue may be that you have enabled some payment gateways in the plugin settings without having them set up, make sure enabled payment gateways are fully configured with valid email, public and private keys etc. inserted to their settings.Regards,
Andre
