Andre Flores

Forum Replies Created

Viewing 15 posts - 406 through 420 (of 1,921 total)
  • Author
    Posts
  • in reply to: Payment with Stripe is not working #1163388
    Andre Flores
    Moderator

    Hello Sergio,

    Our developers are aware of the issue and have already found a solution. The fix will be included in the next plugin update, which is expected to be released shortly.
    Meanwhile, kindly use Hotel Booking v. 3.9.8 sent to you by one of our support agents via email.

    Regards,
    Andre

    in reply to: Urgent: Site not accepting payments? #1163378
    Andre Flores
    Moderator

    Hello there,

    Our developers are aware of the issue and have already found a solution. The fix will be included in the next plugin update, which is expected to be released shortly.
    Meanwhile, I will send Hotel Booking v. 3.9.8 to David via email.

    Thank you for understanding.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Ash,

    Thank you for your suggestion, we do have such a feature request, however, it has not been popular to the date. I have added your up-vote to it, let’s see if there are more users requiring this feature.

    Regards,
    Andre

    in reply to: Guest Account Registration #1163366
    Andre Flores
    Moderator

    Hello there,

    Thank you for your up-votes, they all have been counted.

    Regards,
    Andre

    in reply to: Bookings for next season. No accommodations found #1163365
    Andre Flores
    Moderator

    You are most welcome, I am glad I could help.
    It would be very much appreciated if you share your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

    Thank you in advance!

    in reply to: Book Directly via Availability Calendar #1163363
    Andre Flores
    Moderator

    Hello there,

    Got it 🙂

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Emma,

    Feel free to submit a request to our Help Desk as well, we will gladly assist you with your questions/issues.

    Regards,
    Andre

    in reply to: Admin Booking without Booking Rules #1162955
    Andre Flores
    Moderator

    Hello there,

    You are most welcome, I hope you will enjoy this feature 🙂
    It would be very much appreciated if you share your positive feedback about the Hotel Booking plugin at: https://www.trustpilot.com/evaluate/www.getmotopress.com.

    As for Booklium, we are planning to update our hotel themes soon, so you will be able to get an updated Hotel Booking plugin once the theme update is released.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Ronan,

    All the text strings of the plugin can be changed via Loco Translate plugin. You will find an example of how to do that in this article.

    Regards,
    Andre

    in reply to: How should/can the customer pay? #1162952
    Andre Flores
    Moderator

    Hello Frederik,

    Thank you for letting me know, I am glad that you have managed to resolve the first issue.
    As for the loading price, this usually happens when the number of adults/children was not selected. Another reason for the issue may be that you have enabled some payment gateways in the plugin settings without having them set up, make sure enabled payment gateways are fully configured with valid email, public and private keys etc. inserted to their settings.

    Regards,
    Andre

    in reply to: Search results show booked accommodations #1162950
    Andre Flores
    Moderator

    Hello Michael,

    As I can see your issue is being taken care of in ticket #40580. Let me know if you need further assistance with this matter.

    Regards,
    Andre

    in reply to: Bookings for next season. No accommodations found #1162942
    Andre Flores
    Moderator

    Hello Mario,

    Try placing newly created seasons within current active rates and not create separate rates for 2022 seasons. If this does not help, submit a request to our Help Desk providing temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: How to use with Elementor? #1162941
    Andre Flores
    Moderator

    Hello Scott,

    You may try hiding default Comments section by adding the following code under Appearance ->Customize ->Additional CSS:

    #comments {
    	display: none;
    }

    If this does not help, get back to me with the URL to an example page, so I take a closer look at it.

    Regards,
    Andre

    in reply to: Customize Service For Employee not working #1160340
    Andre Flores
    Moderator

    Hello Jonathan,

    I am delighted to let you know that we have just released an Appointment Booking update v. 1.4.0 with the great multibooking feature. Now your clients are able to book several services for different dates/time at a time. Feel free to update the plugin to the latest version to get this feature.
    Your feedback about it would be much appreciated.

    Regards,
    Andre

    Andre Flores
    Moderator

    Hello Gevorg,

    You are most welcome 🙂
    It would be very much appreciated if you share your positive feedback about Creatista theme at: https://motopress.com/products/creatista/#edd-reviews-respond.

    Thank you in advance!

    Regards,
    Andre

Viewing 15 posts - 406 through 420 (of 1,921 total)