Andre Flores

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Viewing 15 posts - 391 through 405 (of 1,926 total)
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  • in reply to: Stripe error: received unknown parameter: idempotencyKey #1165195

    Hello there,

    We have just released the Hotel Booking plugin v. 3.9.10 with the Stripe issue fixed. Kindly update the plugin to have Stripe working again.

    Regards,
    Andre

    in reply to: Payment with Stripe is not working #1165183

    Hello Sergio,

    The Hotel Booking v.3.9.8 has been sent to you in ticket #40850. There is no need to configure everything from scratch, as the data will remain after plugin replacement.

    Regards,
    Andre

    in reply to: Provide the option to NOT delete past synced bookings #1165181

    Hello Harold,

    Thank you for your up-vote, it has been counted.

    Regards,
    Andre

    in reply to: What’s the proces if the admin has to confirm manually #1165180

    Hello Nahdie,

    The confirmation “By admin manually” mode is not affected by the “Approval Time for User” option, as it is applied to the confirmation “By customer via email” mode only. You will find more information in this part of plugin documentation.

    Regards,
    Andre

    in reply to: Checkout short code not working #1165178

    Hello Bart,

    Kindly submit a request to our Help Desk providing temporary access to your WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Urgent: Site not accepting payments? #1165177

    Hello Sjoerd,

    I have just sent the Hotel Booking v. 3.9.8 in ticket #41065, kindly install it over existing version to have the issue fixed until the v. 3.9.10 is released.
    Thank you for understanding.

    Regards,
    Andre

    in reply to: Stripe error: received unknown parameter: idempotencyKey #1165169

    Hello Fenton,

    I have sent the previous plugin version in ticket #41048 to you.

    Regards,
    Andre

    in reply to: Change text of reserve button to book. #1165145

    Hello Daniel,

    You may change the button text via Loco Translate plugin. You will find an example of how to do that in this article.

    Regards,
    Andre

    in reply to: Tax Additional Services #1165143

    You are most welcome 🙂

    Regards,
    Andre

    in reply to: I need help to change “Confirm Reservation” button #1165142

    Hello Marie,

    Would you like to change the button text? If so, you may do that via Loco Translate plugin. You will find an example of how to do that in this article.

    Regards,
    Andre

    in reply to: Add customer tax identification on invoices #1164219

    Hello Adrian,

    Would that be an additional field in checkout form, which should be included in the invoice? Unfortunately, there is no such possibility at the moment. We do have a similar feature request and I have added your up-vote to it. In case there are more requests from other users, we might consider implementing this option to the plugin.

    Regards,
    Andre

    in reply to: Stripe error: received unknown parameter: idempotencyKey #1164216

    Hello Bernd,

    Our developers have already found a fix and it will be included in the next plugin update, which is expected to be released shortly. Meanwhile, I would recommend temporary downgrading the Hotel Booking plugin to v. 3.9.8 to have Stripe working.

    Regards,
    Andre

    in reply to: How do I add custom fields to a booking? #1164214

    Hello Marie and Adrian,

    You may use our nice Checkout Fields add-on, which allows editing existing/adding new fields to the checkout form – I believe this is exactly what you need.
    However, those fields will not be displayed in invoice in case the PDF Invoices add-on is used.

    Regards,
    Andre

    in reply to: Tax Additional Services #1164212

    Hello Rachel,

    You may add a Service Tax under Bookings ->Taxes & Fees tab: http://i.prntscr.com/uNldIVEjQpipiigHRfd1Hg.png – this will apply the tax to services specifically.

    Regards,
    Andre

    in reply to: Auto fill in the ID in Divi #1164209

    Hello Ace,

    Thank you for sharing your insights, it is much appreciated. I will make sure to pass this information to our developers for further consideration.

    Regards,
    Andre

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Viewing 15 posts - 391 through 405 (of 1,926 total)
1 2 3 … 26 27 28 … 127 128 129