Forum Replies Created
- AuthorPosts
Andre Flores
ModeratorHello there,
Have you already managed to resolve the issue? Thank you for letting us know, it is much appreciated.
Regards,
AndreSeptember 10, 2021 at 12:33 am in reply to: Feature Request: Payment received page different to reservation recvd #1183050Andre Flores
ModeratorHello Dave,
Thank you for your question, it is much appreciated. Currently there indeed no option to separate the reservation received page for the paid deposit and remaining balance due. I have passed your concerns to our developers for further consideration. Once there are any updates regarding this matter, I will immediately let you know.
Anyone else, who also needs this option feel free to let us know by commenting below.Regards,
AndreSeptember 10, 2021 at 12:21 am in reply to: Is it possible to take deposits with the “By admin manually” option #1183048Andre Flores
ModeratorHello Tommy,
Unfortunately, there is currently no such option in the Payment Request plugin. We do have such a feature request and are currently collecting feedback from our users. In case there are more requests regarding this matter, we might consider implementing such an option in one of the plugin future updates.
Regards,
AndreSeptember 9, 2021 at 11:38 pm in reply to: The spinner at the bottom of the booking page keeps spinning #1183015Andre Flores
ModeratorHello Tommy,
The issue is already taken care of in ticket #42120, kindly refer to replies in that ticket.
Regards,
AndreSeptember 9, 2021 at 11:36 pm in reply to: notification tag is not replaced with accomodation notification #1183011Andre Flores
ModeratorHello there,
The conversation was made private because I have received a private reply from one of the users, so I had to respond in private message as well.
Have you updated the Hotel Booking plugin to the latest version (v. 3.9.12)? It is required along with the Payment request update to have it functioning properly. I have just checked automatic notification sent by Payment Request with Payment Request v. 1.1.7 and Hotel Booking 3.9.12 and all the tags were replaced: https://prnt.sc/1rorvfo.
As for sending notifications to imported bookings, this is the first time such kind of issue is reported, I will gladly take a closer look at the issues you are facing if you submit a request to our Help Desk providing temporary access to your WordPress dashboard.Regards,
AndreAndre Flores
ModeratorHello Manos,
I have passed your suggestions for further investigation to our developers. Once there are any updates from them regarding this matter, I will immediately let you know.
Regards,
AndreAndre Flores
ModeratorHello everybody,
I am extremely sorry for the delayed response and inconvenience.
We have been investigating issues caused by recent updates during passed days and it seems like one fix causes issues with other plugin functions indeed. We were definitely able to replicate the issue with Stripe payments and have already passed it to our developers. We will do our best to find a solution that will not interfere with other plugin functions and release new stable version update shortly.
Thank you all in advance for understanding.Regards,
AndreAndre Flores
ModeratorHello Hugo,
As I can see your request has been taken care of in ticket #41870, kindly reply back in the ticket in case there are further concerns.
Regards,
AndreSeptember 6, 2021 at 3:48 am in reply to: How to add custom icons to custom attributes fields #1180539Andre Flores
ModeratorHello Giovanni,
You will need to add several custom CSS rules under Appearance ->Customize ->Additional CSS, e.g.:
.mphb-single-room-type-attributes li.mphb-room-type-categories::before, .mphb-loop-room-type-attributes li.mphb-room-type-categories::before, .loop-room-short-attributes li.mphb-room-type-categories::before { content: "\f236"; }
Where mphb-room-type-categories is the “categories” class and \f236 is the Font Awesome 5 Free icon snippet. Feel free to replace the class with other elements classes and the icon code to the one you need from the following list: https://fontawesome.com/v5.15/icons?d=gallery&p=2&m=free.
Regards,
AndreSeptember 6, 2021 at 3:33 am in reply to: How to change font colours for accommodation type widget in elementor #1180525Andre Flores
ModeratorHello David,
Most elements colors in the Hotel Booking plugin are changed via CSS, so you will need to add custom CSS rules in order to change the price, icons, hover color etc. You will find an example of how to do that in this article.
The following article will also be useful to you as it explains how to use Inspect Element browser feature to find needed elements classes and styles for them: https://blog.devmountain.com/how-to-use-inspect-element-jump-into-what-makes-a-web-page-tick/.
It would be more helpful if you could upload your website to some temporary live server, so I could check it and provide you with exact CSS code you need.Regards,
AndreSeptember 6, 2021 at 3:19 am in reply to: Problem creating custom templates with DIVI and Hotel Booking #1180522Andre Flores
ModeratorHello Giovanni,
I would kindly ask that you submit a request to our Help Desk providing temporary access to your WordPress dashboard, so we take a closer look at both issues.
Regards,
AndreSeptember 6, 2021 at 2:11 am in reply to: No extra Booking buffer on imported bookings please #1180508Andre Flores
ModeratorHello everybody,
Thank you all for your suggestions and comments, I will make sure to pass them to our developers for further consideration.
Regards,
AndreAndre Flores
ModeratorYou are most welcome, I am glad it worked.
It would be very much appreciated if you share your positive feedback about the Alpenhouse theme at: https://motopress.com/products/alpenhouse/#edd-reviews-respond.Thank you in advance!
Andre Flores
ModeratorHello Matthew,
I have talked to our developers and they informed me that it should not take much time to find a resolution and implement the fix to the plugin.
Thank you in advance for your patience.Regards,
AndreAndre Flores
ModeratorHello there,
Thank you for your suggestions and detailed description of the desired features. I will make sure to pass them to our developers for further consideration.
Regards,
Andre- AuthorPosts