Andre Flores

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Viewing 15 posts - 301 through 315 (of 1,926 total)
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  • in reply to: Seasons variable prices are not working #1183051

    Hello there,

    Have you already managed to resolve the issue? Thank you for letting us know, it is much appreciated.

    Regards,
    Andre

    Hello Dave,

    Thank you for your question, it is much appreciated. Currently there indeed no option to separate the reservation received page for the paid deposit and remaining balance due. I have passed your concerns to our developers for further consideration. Once there are any updates regarding this matter, I will immediately let you know.
    Anyone else, who also needs this option feel free to let us know by commenting below.

    Regards,
    Andre

    Hello Tommy,

    Unfortunately, there is currently no such option in the Payment Request plugin. We do have such a feature request and are currently collecting feedback from our users. In case there are more requests regarding this matter, we might consider implementing such an option in one of the plugin future updates.

    Regards,
    Andre

    in reply to: The spinner at the bottom of the booking page keeps spinning #1183015

    Hello Tommy,

    The issue is already taken care of in ticket #42120, kindly refer to replies in that ticket.

    Regards,
    Andre

    Hello there,

    The conversation was made private because I have received a private reply from one of the users, so I had to respond in private message as well.
    Have you updated the Hotel Booking plugin to the latest version (v. 3.9.12)? It is required along with the Payment request update to have it functioning properly. I have just checked automatic notification sent by Payment Request with Payment Request v. 1.1.7 and Hotel Booking 3.9.12 and all the tags were replaced: https://prnt.sc/1rorvfo.
    As for sending notifications to imported bookings, this is the first time such kind of issue is reported, I will gladly take a closer look at the issues you are facing if you submit a request to our Help Desk providing temporary access to your WordPress dashboard.

    Regards,
    Andre

    in reply to: Two Accessibility Issues #1182998

    Hello Manos,

    I have passed your suggestions for further investigation to our developers. Once there are any updates from them regarding this matter, I will immediately let you know.

    Regards,
    Andre

    in reply to: Error message when payment request sent #1181029

    Hello everybody,

    I am extremely sorry for the delayed response and inconvenience.
    We have been investigating issues caused by recent updates during passed days and it seems like one fix causes issues with other plugin functions indeed. We were definitely able to replicate the issue with Stripe payments and have already passed it to our developers. We will do our best to find a solution that will not interfere with other plugin functions and release new stable version update shortly.
    Thank you all in advance for understanding.

    Regards,
    Andre

    in reply to: How could I set up daily rates for my hotel? #1180546

    Hello Hugo,

    As I can see your request has been taken care of in ticket #41870, kindly reply back in the ticket in case there are further concerns.

    Regards,
    Andre

    in reply to: How to add custom icons to custom attributes fields #1180539

    Hello Giovanni,

    You will need to add several custom CSS rules under Appearance ->Customize ->Additional CSS, e.g.:

    .mphb-single-room-type-attributes li.mphb-room-type-categories::before, .mphb-loop-room-type-attributes li.mphb-room-type-categories::before, .loop-room-short-attributes li.mphb-room-type-categories::before {
    	content: "\f236";
    }

    Where mphb-room-type-categories is the “categories” class and \f236 is the Font Awesome 5 Free icon snippet. Feel free to replace the class with other elements classes and the icon code to the one you need from the following list: https://fontawesome.com/v5.15/icons?d=gallery&p=2&m=free.

    Regards,
    Andre

    Hello David,

    Most elements colors in the Hotel Booking plugin are changed via CSS, so you will need to add custom CSS rules in order to change the price, icons, hover color etc. You will find an example of how to do that in this article.
    The following article will also be useful to you as it explains how to use Inspect Element browser feature to find needed elements classes and styles for them: https://blog.devmountain.com/how-to-use-inspect-element-jump-into-what-makes-a-web-page-tick/.
    It would be more helpful if you could upload your website to some temporary live server, so I could check it and provide you with exact CSS code you need.

    Regards,
    Andre

    Hello Giovanni,

    I would kindly ask that you submit a request to our Help Desk providing temporary access to your WordPress dashboard, so we take a closer look at both issues.

    Regards,
    Andre

    in reply to: No extra Booking buffer on imported bookings please #1180508

    Hello everybody,

    Thank you all for your suggestions and comments, I will make sure to pass them to our developers for further consideration.

    Regards,
    Andre

    in reply to: Hide check in label on home page search form #1177942

    You are most welcome, I am glad it worked.
    It would be very much appreciated if you share your positive feedback about the Alpenhouse theme at: https://motopress.com/products/alpenhouse/#edd-reviews-respond.

    Thank you in advance!

    in reply to: Error message when payment request sent #1177936

    Hello Matthew,

    I have talked to our developers and they informed me that it should not take much time to find a resolution and implement the fix to the plugin.
    Thank you in advance for your patience.

    Regards,
    Andre

    in reply to: Feature Request: Booking Rules by Rate #1177931

    Hello there,

    Thank you for your suggestions and detailed description of the desired features. I will make sure to pass them to our developers for further consideration.

    Regards,
    Andre

Viewing 15 posts - 301 through 315 (of 1,926 total)