Andre Flores

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Viewing 15 posts - 286 through 300 (of 1,936 total)
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  • in reply to: Services: How do I edit the numbers set in drop-down? #1186943

    Hello Hannah,

    The service is applied to guests total capacity, so in case the room accepts 4 guests, there is no way to apply the service to maximum of 2 guests. If you would like to charge extra for additional guests, you should use the Variable Pricing, so the price per night is increased by $25 for 2+ guests. For more details check this article.

    Regards,
    Andre

    in reply to: Very high cpu usage, sync calls every second #1186931

    Hello Gundula,

    Kindly submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard, so I take a closer look at the issue. Perhaps, I will be able to find some workaround in order to avoid this issue.

    Regards,
    Andre

    in reply to: Hide certain Accommodation Type from appearing in search #1186894

    Hello Kerry,

    Thank you for getting back to me. Yes, accommodations are not being displayed in the calendar when switching the accommodation type to Private mode indeed.
    In this case you may try hiding the accommodation type in question on your website via CSS. Add the following code under Appearance ->Customize ->Additional CSS:

    .mphb-room-type.post-XXX {
    display: none;
    }

    Where “XXX” is the accommodation type ID. This will hide it everywhere on the website, however, you will still be able to book it in the back-end.

    Regards,
    Andre

    in reply to: Guest Account Registration #1186874

    Hello everyone,

    Thank you for your up-votes, I have added them to the requests list.

    Regards,
    Andre

    in reply to: Why do all my accommodations show Prices start at: $xxx for 2 nights #1186872

    Hello Raphael,

    Thank you for letting us know, I am glad that the issue no longer persists.

    Regards,
    Andre

    in reply to: Mailchimp Integration Not Working #1186870

    Hello Ashleigh,

    Usually the error occurs when there are some fields set up as required in your Mailchimp list settings, however not included in the subscription form. You may check what causes the issue by following directions from this article.
    As for the second issue, it might be related to the first one, kindly check this article with some possible reasons the issue occurs.

    Regards,
    Andre

    in reply to: Error message when payment request sent #1186359

    Hello everyone,

    We have just released the Hotel Booking plugin v. 3.9.13 and the Payment Request v. 1.1.8 versions with Stripe payments issues fix included. I would kindly ask that you update both plugins to the latest version in order to have the issue resolved.
    I hope these versions will become the stable ones, so we could move forward with improving both plugins.

    Regards,
    Andre

    in reply to: Calendar Sync stuck on “waiting” #1185476

    Hello James,

    Thank you for letting me know, I am glad it works fine now 🙂

    Regards,
    Andre

    in reply to: All bookings is empty #1185471

    Hello Michael,

    You should make sure the “Display imported bookings.” option is checked for selection: https://prnt.sc/1sa4ww3.

    Regards,
    Andre

    in reply to: How to show price without children #1185470

    Hello Andreas,

    You may set the base price as 85 per night, and then use Variable Pricing to configure prices according to the number of guests: https://prnt.sc/1sa4og2. This will allow to display 85 per night as a standard price and will increase the price in case children will also stay.

    Regards,
    Andre

    in reply to: Hide check in label on home page search form #1185463

    Hello Daniel,

    Kindly submit a request to our Help Desk providing your website URL and temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    in reply to: Change the colour fo dates on the calendar? #1185457

    You are most welcome. It would be very much appreciated if you share your positive feedback about the Albatross theme at: https://motopress.com/products/albatross/#edd-reviews-respond.

    Thank you in advance!

    in reply to: Reactivate a booked room availability #1185454

    Hello Nelson,

    Indeed, when the accommodation is published, it will become available for other dates as well. The workaround would be blocking it for all the dates but the one it was booked on. This, however, would require too much manual control from the administrator and might be not very convenient.

    Regards,
    Andre

    in reply to: How to change the placeholder and the label of the availability search form? #1185453

    You are most welcome, I am glad it worked for you. It would be very much appreciated if you share your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

    Thank you in advance!

    in reply to: No accommodation ids in elementor #1185450

    Hello Raphael,

    The Hotel Booking & Elementor Integration plugin is used for implementing Hotel Booking elements to the page via Elementor widgets, so you do not have to add shortcodes for each element.
    Thank you for your suggestion though, it is much appreciated. We will definitely keep it in mind for future plugins updates.

    Regards,
    Andre

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Viewing 15 posts - 286 through 300 (of 1,936 total)
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