Calendar Sync stuck on “waiting”

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  • #1027736
    Andy Smith-Dane
    Participant

    My calendar import has suddenly started getting stuck on “waiting” on the first property it goes to process and therefore never progresses to the next one.

    The result is just a backlog of imports that should have been processed but they’re all still on “waiting”.

    I’ve tried clearing the logs and restarting them but still the same result.

    #1028191
    Andy Smith-Dane
    Participant

    Having checked my PHP logs, it’s throwing this error:

    Uncaught Error: Call to a member function format() on null in /www/wp-content/plugins/motopress-hotel-booking/includes/repositories/booking-repository.php:227″

    I do have a ticket open, but I don’t want to reply to the email in case it puts it back to the back of the queue 🙂

    #1028324
    Andre Flores
    Moderator

    Hello Andy,

    I have located your ticket request and it is now taken care of. Let’s continue working on the issue in ticket #32491.

    Regards,
    Andre

    #1140406
    Bradley Velsink
    Participant

    I am having the same issue on my website. All syncs are stuck on waiting.

    #1141267
    Andre Flores
    Moderator

    Hello Bradley,

    The issue has been addressed in ticket #39483. I am pasting my reply below just in case:

    The issue is caused by a large number of sync logs: https://prnt.sc/15cwkop. You should navigate to Calendar Sync Status tab at the top admin bar and delete all the logs there. Then set the Automatically delete sync logs older than option under Accommodation ->Settings to at least a “Week” in order to avoid logs overload in your database.
    Once it is done the synchronization should start working fine again.

    Regards,
    Andre

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