- This topic has 4 replies, 3 voices, and was last updated 1 month, 2 weeks ago by Andre Flores.
- November 9, 2020 at 7:14 pm #1027736Andy Smith-DaneParticipant
My calendar import has suddenly started getting stuck on “waiting” on the first property it goes to process and therefore never progresses to the next one.
The result is just a backlog of imports that should have been processed but they’re all still on “waiting”.
I’ve tried clearing the logs and restarting them but still the same result.November 10, 2020 at 7:37 pm #1028191Andy Smith-DaneParticipant
Having checked my PHP logs, it’s throwing this error:
Uncaught Error: Call to a member function format() on null in /www/wp-content/plugins/motopress-hotel-booking/includes/repositories/booking-repository.php:227″
I do have a ticket open, but I don’t want to reply to the email in case it puts it back to the back of the queue 🙂November 11, 2020 at 8:03 am #1028324Andre FloresModerator
I have located your ticket request and it is now taken care of. Let’s continue working on the issue in ticket #32491.
AndreJune 11, 2021 at 9:00 am #1140406Bradley VelsinkParticipant
I am having the same issue on my website. All syncs are stuck on waiting.June 14, 2021 at 1:33 am #1141267Andre FloresModerator
The issue has been addressed in ticket #39483. I am pasting my reply below just in case:
The issue is caused by a large number of sync logs: https://prnt.sc/15cwkop. You should navigate to Calendar Sync Status tab at the top admin bar and delete all the logs there. Then set the Automatically delete sync logs older than option under Accommodation ->Settings to at least a “Week” in order to avoid logs overload in your database.
Once it is done the synchronization should start working fine again.
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